Operations Services Manager jobs in Westville

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Key purpose: - The Service Delivery Manager is equally responsible for client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA) and other contractual obligations that are deemed necessary to the client. These obligations may reflect operational, commercial and legal obligations. - As the Service Delivery Manager for a client, these employees...

A restaurant chain in Durban is seeking an experienced manager to oversee operations. Key responsibilities include maintaining quality standards, stock control, managing staff, and ensuring exceptional customer service. Ideal candidates should have a minimum of 3 years of restaurant and fast-food service experience, along with management skills and strong problem-solving abilities. This role...

- Manage day-to-day security operations across allocated sites - Supervise, deploy, and discipline security personnel - Ensure compliance with PSIRA regulations and company policies - Conduct site inspections and risk assessments - Handle client queries and maintain strong client relationships - Manage incident reporting, investigations, and corrective actions - Compile operational reports for...

Job Description RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country's most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Minimum Requirements - Must have a minimum of 5 years experience as a Service | Workshop Manager within the Automotive Industry - Must have a valid Drivers Licence - Must have relevant Trade Test qualifications (merSETA | Olifantsfontein | QCTO) - Strong Technical and Communication skills - Must be able to lead a team and work under pressure - Contactable references Salary Structure - Basic...

A leading customer engagement services company based in Durban is seeking a skilled professional to manage various projects and vendor relationships. The role requires strong organizational and analytical skills, along with a minimum of two years in offshore contact center operations. Exceptional communication abilities are crucial, and fluency in German is advantageous. The appointed individual...

An exciting opportunity exists for an experienced Operations Manager within a leading road freight operation, overseeing distribution across Africa. This role is ideal for a results-driven professional who thrives in managing cross-border logistics, optimising transport operations, and ensuring efficient, on-time delivery across multiple regions. Responsibilities: - Provide strategic oversight...

Key Performance Areas Profitable management and administration of the workshop and parts Order spares and components needed for reparations and maintenance Dealing with enquiries regarding products and prices Knowledge of repair and maintenance of agricultural equipment Schedule machinery and equipment maintenance Management of staff and SHEQ practices Requirements National Diploma and/ or...

Purpose of the Role: The company is dedicated to enhancing business performance, operating sustainably and profitably, and leveraging its value chain for long-term growth. This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

The Technical Manager is responsible to effectively manage all technical and related services at the hospitals including risks related to infrastructure and assets, all plant and equipment (both clinical and non-clinical.) Key Work output and accountabilities: - Management of all hospital facilities, clinical infrastructure and assets. - Management of all staff in the Technical Department. -...

A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 24...

We are a dynamic player in the analytics tourism sector, providing industry-leading consulting, onboarding, and after-sales services to our valued clients. Our Professional Services team is pivotal in delivering exceptional client experiences, driving revenue growth, and representing our brand where it matters most: onboarding and system adoption and entrenchment. Our Professional Services team...

A popular restaurant chain seeks an experienced Restaurant Manager in Durban, KwaZulu-Natal. Key responsibilities include overseeing operations, managing stock and staff, ensuring compliance with quality standards, and optimizing profitability. Candidates must have at least 3 years of experience in restaurant management and possess strong customer service, management, and organizational skills....

Keep critical infrastructure running, compliant, and reliable. Lead planned maintenance, rapid response, and continuous improvement across a high-demand site. This role is accountable for ensuring infrastructure services are maintained and operational to agreed service standards, with a strong focus on asset availability, business continuity, and proactive risk reduction. You'll manage planned...