Operations Services Manager jobs in Parktown North

Job Description: Representing the organization in service contract negotiations and onboarding discussions. Overseeing service and project execution from inception to delivery. Developing and implementing operational strategies aligned with the organization's goals. Preparing monthly and quarterly operational performance reports. Ensuring adherence to industry regulations, government tender...

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions. Role...

A leading software solutions provider in Johannesburg is seeking an experienced Operations Manager to be part of the Professional Services division. You’ll manage a high-performing team to deliver effective solutions on time and on budget in a hybrid work model. The ideal candidate has at least 8 years of operational leadership experience, a background in technical delivery management, and...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The Operations Manager oversees the full...

About the job (BPO Financial Services) Chief Operating Officer This Chief Operating Officer (COO) directs, administers and coordinates the internal activities of the Company in accordance with policies, goals and objectives established by the Chief Executive Officer (CEO) and Board of Directors. The Company has in excess of 650 employees and aims to grow to 1 300 employees in the next four...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Industry: Managed Service Providers, such as IT Maintenance, security, Data backup, web hosting, VOIP Employer: US Contract: Permanent Salary: R100k per month Workplace: Remote in SA Responsibilities- Experience in managing and overseeing operations, enhancing performance, and advocating a culture of superiority within the company.- Additionally, the Chief Operations Officer will supervise...

Requisition Details & Talent Acquisition Specialist- REQ 137888 - Keabetswe Modise- Closing Date: 24 February 2025 Job Family- Information Technology Career Stream- IT Operations Leadership Pipeline- Manage Function Job Purpose- To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and...

Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

Role purpose: · To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget. · Provide technical operations and Maintenance support and supervise regional Ops & Main team. Accountabilities · To oversee the national end-to-end passive maintenance of towerco base station infrastructure. · To manage...

A leading global FMCG organisation is seeking a high-impact Finance Manager (Shared Services) to establish, lead and continuously optimise its Shared Services function. This role will play a critical part in strengthening financial controls, improving working capital, and driving operational excellence across accounts receivable and accounts payable. This is a senior, strategic role suited to a...

Job Description: - Mentor, lead and motivate a technical service team to consistently achieve best-in-class service outcomes - Oversee daily service operations, including planning, scheduling, workflow coordination, and quality assurance - Build and maintain strong client relationships by resolving technical and service-related challenges with professionalism, urgency, and integrity - Manage...

Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...

Service Manager / Sales Representative Job Summary The Service Manager / Sales Representative is responsible for coordinating service operations and driving sales within the safe and security products division. This role involves liaising with customers, managing service logistics, processing documentation, and maintaining strong business relationships to support customer satisfaction and...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Key Responsibilities: - Plan and coordinate end-to-end logistics operations to meet service delivery targets. - Forecast capacity requirements and support operational planning. - Manage key client accounts, ensuring SLA and KPI compliance. - Coordinate collection and delivery schedules to optimise efficiency. - Investigate damages, conduct root cause analysis, and implement corrective actions. -...

Operations Manager: Professional Services - Hybrid (currently 2 days in office) - Johannesburg (Rosebank) or Cape Town (Techno Park, Stellenbosch) Location: Rosebank (Johannesburg) Work Model: Hybrid work model (2 days per week in office) Travel: Infrequent travel to clients and Genasys offices will be required WHO ARE WE? The Genasys story began in 1997 with a visionary founder who...