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Operations Manager Call Centre jobs in Roodepoort, Gauteng
Listing reference: Listing status: Online Apply by: 10 December 2025 Position summary Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit a Junior Contact Centre Consultant to work for...
Mission/ Core purpose of the Job **: To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...
Job Title: Data Centre Operator Department: Data Centre (National Command and Risk Centre) Reports To: Data Centre Manager (Günther Van Den Berg) Job Summary: Data Centre operators are responsible for maintaining system Data and client profile details. Changing alarm profile configuration ensuring optimal performance in alarm monitoring requirements. Key Responsibilities: Onboarding of New...
Responsibilities: - Responsible for a portion of our call centre operations in Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely together with the sales organisation to on-board new clients - Work closely together with Operations Directors to further develop processes,...
The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...
A recruitment agency seeks a Centre Manager in Roodepoort, South Africa. You'll handle all aspects of shopping centre management, including budget preparation, tenant relations, and leasing negotiations. The ideal candidate will have 3-5 years of experience in retail management and a strong understanding of retail operations. This full-time position offers a chance to lead and enhance the...
We at MTN Group are a purpose and value led organization. At MTN Group, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the...
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...
Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...
We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. Responsibilities: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made. - Lead...
Gauteng, JHB - Northern Suburbs- Call Centre; Insurance- Market Related | Negotiable- Job ref: OEM000011/LvdW- Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Financial Services Group who requires the services of a Senior Call Centre Manager Minimum Requirements- Minimum of 10 years’ experience within the Financial Services | Short-Term Insurance...
Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum Qualification: - Degree in a relevant...
The South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism. Based in Johannesburg, the Guide Dogs Association seeks to appoint a CALL CENTRE MANAGER GDA is looking for a skilled Call Centre Manager to supervise daily operations and personnel aiming for maximum efficiency and...
Location: Johannesburg (On-site)Working Hours: UK Business Hours About Aetherbloom Aetherbloom is a female-founded Business Process Outsourcing (BPO) and digital services company connecting skilled professionals in South Africa with clients in the United Kingdom. Our mission is rooted in empowerment and service excellence. We are building a diverse, high-performance team committed to delivering...
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector. Duties and responsibilities: - Lead, develop, motivate, operational teams - Manage the...
Position: Call Centre Manager Location:Sandton\Rosebank Compensation:Negotiable Start Date:ASAP Reports To:Director of Operations Lead. Innovate. Transform. AtQuantanite, we’re redefining Customer Experience (CX) and outsourcing by blending technology with human intelligence. As a Call Centre Manager, you’ll play a pivotal role in driving operational excellence, ensuring seamless service...
We have an exciting career opportunity for a fun and dynamic Sportsbook Call Centre Manager to join a leading gaming operator in Johannesburg! If you’re passionate about gaming, love working with people, and have a knack for solving problems, then this could be the perfect job for you! If you’re up for the challenge and want to be part of a dynamic team, get in touch with us today!Your key job...
DESCRIPTION The Surveillance control room utilizes an escalation protocol whereby Surveillance Control Room Officers escalate their findings into a situational control room. The Surveillance Escalation Officer then handles this escalation operationally and enters feedback into the system. QUALIFICATIONS AND ATTRIBUTES- Compulsory:- Surveillance (CCTV/LPR) industry specific knowledge.-...
Assistant Store Manager - Clicks Riverview Shopping Centre Listing reference: click_021183 Listing status: Online Apply by: 3 September 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are...
Assistant Store Manager - Clicks Flora Centre Listing reference: click_019847 Listing status: Online Apply by: 30 April 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are you passionate...