operations excellence manager jobs in Hout Bay

Title: Support Operations Project Manager Location: Hout Bay, Cape Town Department : Technical Support Reporting to : Project Manager Other Key Internal Relationships : Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors, manufacturers,...

A renowned hotel group is seeking a Hotel Manager for The Bay Hotel in Camps Bay, Cape Town. The ideal candidate will have strong leadership and operational skills, overseeing daily hotel functions and ensuring high guest service standards. With a focus on collaboration and compliance, this full-time role offers competitive remuneration and opportunities for growth within the company. You will be...

A leading retail company is seeking an Operations Director in Cape Town. The ideal candidate will have over 10 years of experience in retail management, including 5 years at the executive level. Responsibilities include overseeing store operations, designing sales strategies, and collaborating with the executive team. The position offers highly competitive remuneration, and strong leadership and...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

A leading outsourcing company in Cape Town is seeking a Mid-Senior level People Partner to establish strategic partnerships with operations. The role involves providing HR advisory, driving performance improvements, and ensuring compliance with policies and legal requirements. Candidates should possess an HR tertiary qualification and 3-5 years of experience in an HR role, with strong skills in...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in retail/FMCG operations and a Grade 12 qualification. An understanding of financial management and customer service excellence is essential for this role. This...

Were seeking an impact-driven Scrum Manager who thrives at the intersection of people, process, and performance. If you excel at guiding agile teams, removing roadblocks, and delivering projects that matter - this is your arena. In this role, youll lead the charge on multiple initiatives, collaborating closely with Product Owners, Development Managers, and Team Leads. Your mission? Ensure every...

A leading retail company in Cape Town is seeking an experienced Store Manager to drive sales performance and manage store operations. You will be responsible for achieving turnover targets, managing inventory, and leading a team to deliver exceptional customer service. The ideal candidate has at least 3 years of retail management experience and a strong focus on team development. This role offers...

Customer Excellence Manager Deliver world-class customer service for a growing international business UK hours, fully remote! Customer Service | Remote (South Africa-based) | R28,000R38,000 About Our Client Our client is a thriving, fast-growing business with a reputation for delivering outstanding customer experiences. They operate with a customer-first mindset and are expanding their South...

Are you a seasoned cloud computing professional with a proven track record of leading high-performing teams? Are you passionate about driving innovation and delivering cutting-edge solutions? If so, we want to hear from you! We are currently seeking a Cloud Centre of Excellence Manager to lead our team of talented cloud professionals. In this role, you will be responsible for setting the...

Purpose & Overall Relevance for the Organization: Ensure industry-leading visual merchandising planning of all adidas campaigns throughout Emerging Markets supporting key channels. Drive brand leadership at every consumer touch point, to maximize full-price sell-through and NPS. Key Responsibilities: - Work closely with Brand and Channel stakeholders to create market relevant and industry...

Job Description Senior Operations Manager to lead our operations. This role is pivotal in driving service excellence, operational efficiency, and client satisfaction across diverse business process outsourcing functions. The successful candidate will be a strategic leader with proven experience in scaling teams, optimizing processes, and fostering a culture of accountability and...

Duties Executive Management Support Compliance Lodges: Maintain ongoing communication with each General Manager to ensure all liquor, firearm, operating and tourism licenses are valid and compliant per property. Conduct regular spot checks with General Managers to ensure all critical compliance documentation is current, securely stored and audit-ready. Coordinate on legal compliance matters as...

Purpose of the Role This role provides structured, reliable support so operational systems run smoothly, compliance is continuously monitored, and follow-ups are handled with discipline and care. The role safeguards Group of Lodges’s assets through administrative rigour, supports legal, regulatory, and safety compliance, and helps uphold uncompromising brand standards. By managing detail,...

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...

A leading quick-service restaurant chain located in Cape Town is seeking a highly experienced Functional Head of Logistics to manage and optimize supply chain and logistics operations. This pivotal role will ensure cost efficiency and service excellence, requiring 10–15+ years of logistics experience, particularly in QSR or FMCG sectors. The ideal candidate will demonstrate proven leadership in...

🎓 Design & deliver engaging soft-skills, communication and customer-service training 🔁 Continuously refresh training content and coaching plans 🧾 Lead the Ops QA team (coach development, calibration, and quality standards) 📊 Analyse customer communication trends and implement solutions to improve clarity, tone and efficiency ✌🏻 Report directly to the COO 📍 V&A Waterfront, Cape Town (on-site) Who...

A leading retail company is seeking a Store Manager for their location at V and A Waterfront in Cape Town. The ideal candidate will have proven retail management experience and will be tasked with providing leadership and managing store operations to achieve sales and customer service goals. This role offers a chance to work in a dynamic environment where you can inspire and motivate a team while...

Hospitality Collection with Head Offices in Hout Bay is looking for a National Operations Assistant, reporting directly to the CEO you will form the backbone of the group’s promise – the seamless delivery of warmth, reliability and authentic luxury. The National Operations Assistant supports and strengthens operational excellence across all properties under the guidance and leadership of the...

A well-known retail company in Cape Town is looking for an Assistant Store Manager to support the Store Manager in driving sales and ensuring service excellence. The ideal candidate should have at least 2 years of experience in a retail/FMCG environment, a strong understanding of financial management, and the ability to motivate a team to achieve targets. This role requires effective management...