operations director jobs in Western Cape

A leading BPO provider in Cape Town is seeking a Director of Operations to manage large-scale customer service operations for US clients. This role involves overseeing multiple accounts, ensuring exceptional service delivery, and maintaining stringent adherence to SLAs. The ideal candidate will have over 12 years of BPO experience, including 5 years in leadership roles, with a focus on customer...

Vacancy: Operations Director – Cape Town, Western Cape OurClient, a leader in the Retail Industry, is seeking a results-driven Retail Operations Director to join their dynamic team in the Western Cape. If you have a passion for excellence in retail operations and possessatleast10(Ten)years of Executive-level experience, this is your opportunity to lead, innovate, and shape the future of...

Overview CapeNature seeks to appoint an Executive Director for its Conservation Operations portfolio. This Executive Director provides strategic direction in the implementation of conservation actions across landscapes and includes reserve operations. The Executive Director responds directly to the Entity’s vision, mission, and legislative mandates described in the Strategic and Annual...

A leading BPO service provider in Cape Town is seeking a Director of Operations to oversee large-scale customer service operations for US clients. This role focuses on ensuring exceptional service delivery, achieving key performance indicators, and managing financial performance across multiple accounts. The ideal candidate will have over 12 years of experience in call center operations, with 5...

A global customer service company based in Cape Town seeks a Director of Operations to lead large-scale US client accounts. The role demands strong leadership, operational excellence, and P&L ownership to ensure high service quality and client satisfaction. Ideal candidates have over 12 years in BPO operations, with experience managing significant teams. This is a fast-paced and metrics-driven...

Executive Director: Conservation Operations (Level 13) - Head Office, Bridgetown CapeNature seeks to appoint an Executive Director for its Conservation Operations portfolio. This Executive Director provides strategic direction in the implementation of conservation actions across landscapes and includes reserve operations. The Executive Director responds directly to the Entity’s vision, mission,...

Director of Commercial Operations (Education / Learnerships / Admissions) HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of "coding bootcamps" in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured...

Associate Director of Operations – Onsite – South Africa Are you the type of leader who thrives in dynamic environments and excels in strategic decision-making? If you're driven by results and have a passion for nurturing talent, Concentrix South Africa is looking for you! Join us as an Associate Director of Operations and lead our vibrant business to new heights. About The Role As an...

» Job Details# Associate Director of OperationsLocationCape Town, South AfricaLanguageEnglish## DescriptionAssociate Director of Operations – Onsite – South AfricaAssociate Director of Operations and lead our vibrant business to new heights.About the Role:As an Associate Director of Operations, you will own the operational performance, leading teams to deliver industry-leading customer service...

About the job SaaS Technical/Operations Director Job Title: Saas Technical/Operations Director WHAT YOU WILL BRING TO THE COMPANY Are you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next...

is assisting an established hospitality group in sourcing an experienced and commercially minded leader to oversee the strategic, operational, and brand performance of its Cape Town portfolio as . This is a senior, hands-on role responsible for driving consistent service delivery and operational excellence across multiple sites, while supporting General Managers and department heads to embed...

Role Overview Operations Director – Wigan (Hybrid). Join ArrowXL to lead national logistics network. Reporting to CEO, this role drives operational excellence across multi‐site delivery, warehousing, fleet and partner functions. Responsibilities - Provide long‐term strategic leadership and governance across major hubs and outbases. - Develop and coach General Managers and operational functions...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Simon's Town, South Africa. The ideal candidate will have a minimum of 5 years of experience in a senior Operations Manager role and demonstrate strong communication, negotiation, and strategic planning skills. Responsibilities include optimizing operations, managing budgets, and leading recruitment...

Operations Director – Manufacturing Location: Roodepoort, Gauteng Reporting to: CEO Industry: Plastics Manufacturing | Injection Moulding Employment Type: Full-time Role Overview Our client, a well-established plastics manufacturing business, is seeking an experienced Operations Director – Manufacturing to lead its largest South African manufacturing operation. This role holds full...

A logistics company in South Africa is seeking an experienced Operations Director to lead its national logistics network. You will report to the CEO and drive operational excellence across multi-site delivery, warehousing, fleet, and partner functions. The ideal candidate has over 3 years of senior operations leadership experience in delivery and logistics. This role offers a competitive salary...

An environmental conservation organization is seeking an Executive Director to lead its Conservation Operations portfolio. The ideal candidate will provide strategic direction and implement conservation actions across landscapes while managing the Protected Area estate. Requirements include a postgraduate qualification in conservation and at least five years of senior management experience in the...

A leading retail company is seeking an Operations Director in Cape Town. The ideal candidate will have over 10 years of experience in retail management, including 5 years at the executive level. Responsibilities include overseeing store operations, designing sales strategies, and collaborating with the executive team. The position offers highly competitive remuneration, and strong leadership and...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts. The Director will drive performance across voice, email, chat, and technical customer...

Overview CapeNature seeks to appoint an Executive Director for its Conservation Operations portfolio. This Executive Director provides strategic direction in the implementation of conservation actions across landscapes and includes reserve operations. The Executive Director responds directly to the Entity's vision, mission, and legislative mandates described in the Strategic and Annual...