operational excellence jobs in Bloubergstrand

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

A leading outsourcing company in Cape Town is seeking a Mid-Senior level People Partner to establish strategic partnerships with operations. The role involves providing HR advisory, driving performance improvements, and ensuring compliance with policies and legal requirements. Candidates should possess an HR tertiary qualification and 3-5 years of experience in an HR role, with strong skills in...

Wiodąca firma konsultingowa w Południowej Afryce poszukuje Dyrektora Operacyjnego, który będzie odpowiadał za zarządzanie operacjami centrum kontaktowego. Osoba na tym stanowisku będzie odpowiedzialna za opracowanie strategii operacyjnych, zarządzanie zespołem oraz osiąganie wskaźników wydajności. Idealny kandydat powinien mieć minimum 5–10 lat doświadczenia w senior management i wykazywać silne...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...

Lead Capital Group is a forward-thinking international sales and marketing company with our head offices based in Cape Town. We specialize in driving targeted leads to our global clients’ online platforms, and ultimately to our highly successful and competitive call centers. This position would be responsible for leading the Outbound, Inbound, Customer Service and Back Office Services, by...

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...

A leading quick-service restaurant chain located in Cape Town is seeking a highly experienced Functional Head of Logistics to manage and optimize supply chain and logistics operations. This pivotal role will ensure cost efficiency and service excellence, requiring 10–15+ years of logistics experience, particularly in QSR or FMCG sectors. The ideal candidate will demonstrate proven leadership in...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in retail/FMCG operations and a Grade 12 qualification. An understanding of financial management and customer service excellence is essential for this role. This...

🎓 Design & deliver engaging soft-skills, communication and customer-service training 🔁 Continuously refresh training content and coaching plans 🧾 Lead the Ops QA team (coach development, calibration, and quality standards) 📊 Analyse customer communication trends and implement solutions to improve clarity, tone and efficiency ✌🏻 Report directly to the COO 📍 V&A Waterfront, Cape Town (on-site) Who...

Customer Excellence Manager Deliver world-class customer service for a growing international business UK hours, fully remote! Customer Service | Remote (South Africa-based) | R28,000R38,000 About Our Client Our client is a thriving, fast-growing business with a reputation for delivering outstanding customer experiences. They operate with a customer-first mindset and are expanding their South...

A leading retail company is seeking a Store Manager for their location at V and A Waterfront in Cape Town. The ideal candidate will have proven retail management experience and will be tasked with providing leadership and managing store operations to achieve sales and customer service goals. This role offers a chance to work in a dynamic environment where you can inspire and motivate a team while...

A global experience company is seeking a Regional Process Owner to lead process design and improvement for the Order to Cash (O2C) processes. This role involves working closely with teams to implement best practices and drive automation initiatives. Candidates should have at least 5 years of experience in O2C operations and possess strong analytical skills. This position offers an exciting...

A leading retail company in Cape Town is seeking an experienced Store Manager to drive sales performance and manage store operations. You will be responsible for achieving turnover targets, managing inventory, and leading a team to deliver exceptional customer service. The ideal candidate has at least 3 years of retail management experience and a strong focus on team development. This role offers...

Minimum Requirements: - Matric (Grade 12). - Advantageous: Relevant administration or bookkeeping qualification. - Minimum of 2 years experience in an office administration role. - Experience within a technical, utilities, construction, or service-based environment is preferred. - Strong proficiency in Microsoft Excel and Word. - Basic invoicing and document management experience. Roles and...

Apply by : It pays to have friends - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're on the lookout for energetic, self-motivated...

*Apply By * : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement * - To...

A well-known retail company in Cape Town is looking for an Assistant Store Manager to support the Store Manager in driving sales and ensuring service excellence. The ideal candidate should have at least 2 years of experience in a retail/FMCG environment, a strong understanding of financial management, and the ability to motivate a team to achieve targets. This role requires effective management...

Apply By We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement * To leverage...

A leading retail company in Cape Town seeks an Assistant Store Manager to ensure efficient store operations and drive customer loyalty. The role requires at least 2 years of experience in retail or FMCG and a relevant qualification. Key responsibilities include supporting the Store Manager, achieving financial targets, and executing marketing initiatives. Applicants should have strong...

Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here 2. Once you have completed the above finalize your application by clicking apply below Purpose Statement To...