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online services jobs in Western Cape
A fast-growing online fashion retailer is seeking an Online Fashion Assistant who will provide exceptional customer service. The role requires a strong command of English, exceptional typing skills, and previous customer service experience. You will address customer queries via various channels, ensure their satisfaction, and look for opportunities to improve processes. Candidates must be...
Key Responsibilities - Manage accommodation and spa reservations via phone, email, and OTA platforms - Maintain accurate rates, availability, and content across online booking channels - Coordinate guest itineraries, activities, and special requests - Provide concierge-style guest support, including transport arrangements and recommendations - Process bookings, confirmations, and payments with...
Shape the Future of Service Excellence with Ten! Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence Ten is on a mission to become the most trusted service business in the world.🌎Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel,...
As an Online Sales Manager (Online B2C), you will spearhead initiatives and make key business decisions in driving sales conversions and top line goal using data insights. This includes owning the marketing budget and working closely with the different marketing specializationteams to optimizeits ROIs. Requirements - Degree/ Diploma in Marketing, Business, Data Analytics or relevant...
A leading financial services institution is seeking a dynamic Chief Executive Officer in Cape Town, South Africa. This role involves strategic leadership to expand the company's presence in the local market, fostering relationships with wealth managers and high-net-worth clients. The ideal candidate will have a strong background in the online brokerage business and a proven track record in...
A leading lifestyle management company in Cape Town is seeking a Team Manager to oversee two teams and drive exceptional service. You will act as a role model for excellence while optimizing team performance, ensuring accuracy in online bookings, and delivering exclusive member benefits. The ideal candidate will have 5-10 years of relevant experience, strong leadership skills, and proficiency in...
A dynamic online sales company in Cape Town seeks to hire a Customer Communication Specialist. The role focuses on managing inbound customer communications through various channels and providing sales support. Successful candidates will exhibit strong communication skills, 1-2 years of customer service experience, and be comfortable working with digital platforms. The position offers a Monday to...
Online Management Systems and Sales Administrator Job Openings Online Management Systems and Sales Administrator Key Responsibilities - Manage OMS (Order Management System) Cape Town - Create and process purchase orders (POs). - Load and maintain products on Pastel, Meat Matrix, and OMS. - Ensure product and pricing accuracy across all systems. - Create and prepare detailed product price...
Senior Programme Manager (Product Lead - Online Education/EdTech context) We're hiring a Senior Programme Manager to lead the next wave of digital learning innovation at FourthRev. Sitting within our Product function and reporting to the Chief Learning Officer, this role is ideal for someone who can operate at pace and depth, owning and evolving complex, careers-first learning products in a...
Summary This role is responsible for managing inbound customer communication primarily through Respond.io, including WhatsApp Business, web chat, and social channels. The role involves direct customer service, order quoting, sales follow-ups, and maintaining strong digital communication standards. Occasional support will also be provided to the Takealot and Amazon sales platforms, ensuring...
We are excited to offer a new role in the SA marketing division - Senior Online Content Executive- based in WC, located in the area of Claremont, Cape Town. We are seeking a talented content writer to join our marketing team as a Senior Online Content Executive. This role is suited to a creative, results-oriented digital content specialist who is passionate about storytelling and engaging...
A private higher education institution in Cape Town seeks a SkillMe Sales Agent to help achieve enrollment targets and guide prospective students in choosing self-paced online courses. The ideal candidate will have sales experience, customer service skills, and an understanding of higher education. Responsibilities include responding to inquiries, managing leads, and maintaining sales...
A prominent customer service company in Cape Town seeks an experienced Customer Service Representative. Responsibilities include managing customer queries through web chat and email, troubleshooting issues, and maintaining accurate records. Ideal candidates will have at least 6-12 months of relevant experience, with a preference for those familiar with online or sports betting. The role offers a...
The successful candidate will act as the interface between the Systems Teams, Business, PIT and other 3rd Parties, through a set of tasks and techniques, to recommend solutions (New and or improved business process, information systems, software applications) that enable the Functional Department/s and Business to achieve its goals. We're a fully in-office team. This role is based at our Support...
Overview At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success! Neo Group is seeking a motivated and...
CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT Fraud/Claims with Online Purchases: Seeking a contractors to start immediately to handle Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates. Requirements: - 2-3 years of experience in fraud...
A growing online sales team in Cape Town is seeking a Customer Communication Manager. This role involves managing inbound messages through various platforms, responding professionally to clients, issuing quotes, and maintaining strong digital communication standards. The ideal candidate will have 1-2 years of experience in customer service or online sales, be tech-savvy, and have excellent...
A fast-growing online fashion retailer in Cape Town is seeking Online Fashion Assistants. The role involves delivering superb customer service, resolving queries, and maintaining a collaborative team environment. Ideal candidates will have good command of English, experience in customer service, and the ability to thrive under pressure. This position requires a strong sense of accountability and...
Overview Are you an experienced leader passionate about driving exceptional service, optimizing team performance, and fostering innovation? Do you have a talent for managing diverse responsibilities while maintaining a laser focus on delivering value? If so, this role is perfect for you! About The Role As a Team Manager, you will oversee 2 distinct teams, each with unique responsibilities,...
Superbalist.com is a fast growing online fashion business based in South Africa. We’re obsessive about our high performance yet collaborative culture, and are looking for Online Fashion Assistants to join our team. We think big, move fast, take ownership and are used to winning. We’re lucky to be surrounded by colleagues who are experts in their field, working together to create a world class...