National Call Centre Manager jobs in South Africa

The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the...

DESCRIPTION The Surveillance control room utilizes an escalation protocol whereby Surveillance Control Room Officers escalate their findings into a situational control room. The Surveillance Escalation Officer then handles this escalation operationally and enters feedback into the system. QUALIFICATIONS AND ATTRIBUTES- Compulsory:- Surveillance (CCTV/LPR) industry specific knowledge.-...

Senior Call Centre Manager Full-time, Permanent Location: Centurion, Gauteng Urgently Required Ready to grow your career and make an impact? Are you a strategic sales leader passionate about results and team success? Do you thrive in a high‑energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We are looking for a Senior...

Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum Qualification: - Degree in a relevant...

Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking for an experienced Vehicle Call Centre Sales Manager. The successful candidate will be responsible for planning, managing, monitoring the...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

CALL CENTRE MANAGER – STRONG LEADERS ONLY We are seeking an experienced, assertive Call Centre Manager who takes full ownership of performance, discipline, and results. This role is not suited to passive leaders. We need someone who commands respect, enforces standards, and delivers outcomes. This is a leadership role, not a coaching experiment. Key Responsibilities: - Take full control of...

Position: Call Centre Manager Location: Sandton\Rosebank Compensation: Negotiable Start Date: ASAP Reports To: Director of Operations Lead. Innovate. Transform. At Quantanite, we're redefining Customer Experience (CX) and outsourcing by blending technology with human intelligence. As a Call Centre Manager, you'll play a pivotal role in driving operational excellence, ensuring seamless service...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. Responsibilities: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made. - Lead...

Lead. Transform. Accelerate Growth. Quantanite is expanding — fast — and our excellence is being recognized across the industry. We are proud to announce that we have been awarded TOP BPO Operator of the Year 2025 at the prestigious BPESA Awards, alongside numerous other recognitions in multiple other categories. As we continue scaling and onboarding major international clients, we're looking...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...