A leading business consulting company located in Cape Town seeks a Senior Manager to lead a team of Workforce Management and MIS analysts. The ideal candidate will have a minimum of 6 years experience in Workforce Management within a multi-client BPO environment and at least 2 years in a managerial role. This role requires strategic leadership, the ability to drive improvements, and effective...
Role Purpose (Why your role exists) This role exists to be the direct support to the business unit lead that provides an MIBI function that include but is not limited to: - The Design of new reports - Data Visualisation - SSRS, Power BI and Tableau - Capturing new requirements - Project Managing new requirements to land new clients / LOB’s - Maintaining stakeholder engagement - Creation and...
ROLE PURPOSE Job Summary:The Logistics MIS Executive is responsible for maintaining and analyzing logistics data to support efficient operations, timely reporting, and decision-making. This role involves the development and maintenance of dashboards, reports, and systems to track logistics performance, inventory movement, freight costs, and service levels.Key Responsibilities:- Collect, compile,...
Who are we? Sanlam Private Wealth crafts customised investment portfolios for high net worth private clients, charitable institutions, trusts and corporate entities. With assets under management and administration of more than R240 billion, we offer a comprehensive and integrated suite of wealth management solutions. These include equity, retirement and offshore investment portfolios, fiduciary...
EMPLOYMENT TYPE: Permanent DEPARTMENT: Fund Services DIVISION: Institutional Capital Services WORKPLACE STRUCTURE: Hybrid Role Overview Reporting into the Director of the Governance, Control and Change pillar within the Institutional Capital Services Fund Operations team, the resource will be primarily functioning as a lead Project Manager supporting key operational change initiatives...
Main Responsibilities - Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. - Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. - Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. - Greet and...
Customer Service Team Manager – Financial Services - South Africa Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...
Duties: Â Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. Greet and assist guests. Manage...
Overview Excellent Career Opportunity: General Manager Finance & Accounts (East Africa)Position Position: General Manager Finance & AccountsLocation Location: East AfricaExperience & Qualification Experience: Minimum 15+ yearsQualification: Chartered Accountant (CA) MandatoryKey Responsibilities & Requirements Minimum 15+ years of experience in Finance, Accounts, and Commercial Operations,...
Overview Hire Resolve is currently looking for a highly motivated and experienced Key Accounts Manager for a software company. As a Key Accounts Manager, you will be responsible for managing and developing key client accounts in various industries. You will work closely with clients to understand their needs and provide them with tailored solutions to meet their requirements. In this role, you...
Team Overview:Our office in Cape Town operates as an extension of our jurisdictional offices who outsources its back office fund administration duties relating to its clients in both the traditional and alternative asset spaces. Purpose of job- Responsibility for direct line reports.- Manage the overall service delivery of the clients, to ensure the following: - That valuations are performed...
A bit more about the Opportunity...:What your Day to day will look Like.... You will be responsible for leading and evolving Sigma’s Realtime function across multiple clients, skills and channels. You will be responsible for overseeing the continued development of tools and methodologies that will drive conformance/adherence and SLA’s in line with client contracts and business expectations. You...
Responsibilities: - Execution of an operations strategy for the production lines that is aligned to the strategic objectives of TFG D&M. This would involve the objectives, quality, speed, dependability, flexibility and the most cost effective solution to plan. - Ensures that production planning meetings, production activities, machine preventative maintenance and maintenance plans are adhered...
Overview Excellent Career Opportunity: General Manager Finance & Accounts (East Africa) Position Position: General Manager Finance & Accounts Location Location: East Africa Experience & Qualification Experience: Minimum 15+ years Qualification: Chartered Accountant (CA) Mandatory Key Responsibilities & Requirements - Minimum 15+ years of experience in Finance, Accounts, and Commercial...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support...
Senior Manager EXL, Cape Town, Western Cape, South Africa Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations.Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers. Manages a MIS team for 3 to 5 clients. Effectively leads and mentors the team to support Ops. Directly manages MIS processes, Client...
JOB DESCRIPTION: - Job Title- Senior Manager- Division- ICS- Department- JTC Fund Solutions RSA- Location- Cape Town, South Africa, Northern Suburbs- Reporting to- Associate DirectorRole Overview and Purpose of Job:Team Overview The client in Cape Town operates as an extension of their jurisdictional offices who outsources its back office fund administration duties relating to its clients in...
JTC Group Cape Town, Western Cape, South Africa Senior Manager - Fund Services Location: Cape Town, Western Cape, South Africa Role Overview Responsibility for direct line reports. Manage the overall service delivery of the clients to ensure the following: - Valuations are performed completely, accurately and within the required client deadlines. - Valuations/accounts are distributed...
Responsibilities: - Execution of an operations strategy for the production lines that is aligned to the strategic objectives of TFG D&M. This would involve the objectives, quality, speed, dependability, flexibility and the most cost effective solution to plan. - Ensures that production planning meetings, production activities, machine preventative maintenance and maintenance plans are adhered...
EMPLOYMENT TYPE: Permanent DEPARTMENT: Fund Services DIVISION: Institutional Capital Services WORKPLACE STRUCTURE: Hybrid Role Overview Reporting to the Manager of the Governance and Control pillar within the Governance, Control and Change (GCC) team of Institutional Capital Services Fund Operations, the Assistant Manager will play a pivotal role in supporting all Governance and Control...