Qualification - Bachelor’s degree in Marketing, Business, Information Systems, or a related field - Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs Requirements - Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist. - Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its...
KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...
About the Role Our client is seeking a highly organized, client-focused Account Manager with deep expertise in the Zoho One ecosystem. In this role, you’ll be the trusted advisor for clients — leading discovery, implementation, and optimization of Zoho CRM and related applications. You’ll translate business needs into workflows, manage project execution, and build lasting client...
Qualification Bachelorâs degree in Marketing, Business, Information Systems, or a related field Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs Requirements Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist. Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its...
Looking for CRM and Marketing Operations Manager to optimise customer engagement ecosystem. This strategic role involves managing the core technology platforms (HubSpot and SAP Business One) while also actively executing marketing initiatives to generate leads. You will orchestrate a seamless customer journey, from the first marketing touchpoint through to sales and post-purchase support,...
- Conduct CRM training both online and/or in person; - Deliver initial and recurrent CRM training to FlySafair employees; - Conduct scenario-based learning using real-life case studies and simulations; - Adapt delivery style to suit different roles and levels of experience; - Assist in the development of annual CRM refresher courses; - Ensure training content aligns with regulatory standards...
Successful launch and implementation of new content and customer engagement tools on relevant customer-facing digital touchpoints. Leverage data and insights to drive actionable results. Market research and insights gained and strategically applied Education 1.1 National Diploma or Degree in Marketing, Sales or equivalent 1.2 MBA would be an advantage Experience 2.1 10 Years automotive...
CRM Manager City: Johannesburg We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right...
Regional Sales CRM Merchandiser Manager Reports to: CEO - Head of Retail Location: Johannesburg, Gauteng Our client has an opportunity for a Regional Sales CRM Merchandiser Manager to join their team of staff. Responsible for growth, executing best-in-class merchandising, uplifting customer experience, and coaching store teams. Responsibilities Sales & Revenue Growth - Deliver monthly,...
Job Description To provide subject matter expertise and advice for the management of all taxes across the Standard Bank Group, specifically Personal & Private Banking (PPB) & Business & Commercial Banking (BCB) and for the identification and delivery of appropriate initiatives to fulfil the overall objectives and mandates of the Group Tax Function, with specific focus on strategic tax risk...
Main Purpose of the Role. To ensure that processes and Routine Maintenance activities (Monitoring, backup, upgrading, patching and so on) of the CRM are done according to schedule to meet SLA. Summary of Responsibilities: Preventative maintenance (installation of service packs, patches, hot fixes, etc.) Fault Resolution - Service Restoration - Escalation to 2nd Level - Record, track, and...
The CRM Agent is responsible for managing and optimizing CRM-related reporting processes. This role involves tracking sales, monitoring lead performance, and generating statistical analyses to support data-driven decision-making. The ideal candidate will collaborate with cross-functional teams to enhance CRM usage and build actionable reports and dashboards to identify trends and...
Minimum requirements: - Minimum 3+ years' experience in a CRM / Customer Care / Client Administration role - Practical experience of Freshdesk or similar ticketing / CRM system - Essential - Experience in service-based or operational environment such as Logistics, Waste, Utilities - Advantageous - Sage / Pastel Evolution and strong MS Office experience - Managing customer enquiries and pre-sales...
This role will manage the design and maintenance of the CRM/Creator, ensuring that workflows, fields, and automations align with both business and client needs. Key Responsibilities: - Design and maintain CRM structure (fields, modules, workflows). - Translate project needs into layouts and processes. - Build workflow automations. - Support integration projects (API logic, supplier...
Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer...
We are seeking a highly analytical and detail-oriented CRM & Systems Controller with a strong statistics or data analysis background to manage, optimise, and maintain our CRM systems. The role focuses on data integrity, system performance, reporting, and delivering actionable insights to support sales, marketing, and management decision-making. Key Responsibilities - Manage and maintain the...
Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our...
We are looking for an experienced Product Owner for our CRM toolset: to lead the strategy, execution and continuous evolution of our CRM ecosystem. You would work at the intersection of business needs, customer experience and technical innovation, driving the evolution of tools that empower our teams to meet the unique needs of our customers and enhance customer engagement. Passion for technology...
We are seeking a highly skilled SAP CRM Functional Consultant to join our team. The ideal candidate will be SAP Certified with a minimum of 4 years of relevant experience in SAP CRM implementation, configuration, and optimization. The role requires expertise in enhancing customer engagement and driving the design and functionality of current CRM systems. Responsibilities and Duties • Implement,...
Principal Accountabilities • Design, execute and monitor direct marketing promotions, campaigns and interventions • Monitor data quality, segmenting, marketing activities and assessment • Communicate with corporate CRM regarding activities, planning, updating and co-ordinating • Maintain Loyalty Club by executing acquisition strategies to grow base, remarketing strategies to activate base and...