kpi management jobs in Cape Town

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...

A global medical staffing provider in Cape Town is seeking a Head of Global Talent Acquisition to lead strategic recruitment efforts and ensure alignment with company goals. Key responsibilities include executing recruitment strategies, managing TA team performance, and collaborating with stakeholders to optimize hiring processes. Proven experience in ITA and team management is essential for this...

Own and execute the full procurement lifecycle, including sourcing, vendor assessment, quoting, approvals, contract coordination, and payments Manage day-to-day procurement requests and payments across all departments, including engineering, finance, operations, legal, and product, using tools such as Dext and Xero Maintain accurate supplier records, pricing schedules, contracts, and compliance...

Our client operates across Asia, with finance operations spanning Vietnam, Hong Kong, and China. The business forms part of a broader international group and offers exposure to cross-border accounting, reporting, and commercial finance in a fast-paced, multicultural environment. They offer structured relocation support and long-term career potential. This role is based in Ho Chi Minh City and...

This role is suited to a hands-on finance professional who is equally comfortable managing financial controls and being actively involved in day-to-day operations on the factory floor. Key Responsibilities: - Finance: - Full financial management function, including budgeting, forecasting, and cash flow management - Monthly management accounts and financial reporting - Costing, margin analysis,...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

We are seeking a Data & Analytics Manager to join our team in Cape Town, onsite on a contract basis. The Data & Analytics Manager is responsible for driving the strategy, execution, and continuous improvement of the Servicing business. This role plays a critical function in transforming raw data into strategic insights that inform decision-making, improve customer experience, and optimize...

The Warehouse Manager is responsible for overseeing all warehouse operations, ensuring efficient receipt, storage, and dispatch of goods, managing stock control, and leading a team of warehouse staff to meet operational targets safely and effectively. --------------------------------------------------------------- Key Responsibilities: - Warehouse Operations: - Plan, organize, and supervise...

Responsibilities Operational Oversight - Manage all warehouse operations during night shift, including receiving, replenishment, picking, and staging - Ensure smooth handover processes between day and night shifts - Monitor and report on night shift performance, highlighting risks or delays Team Leadership - Lead, supervise, and develop a team of warehouse operators across various night...

Duties: Portfolio Strategy Development: Lead the creation and execution of a holistic marketing strategy that encompasses all Products / services within the portfolio. Align marketing objectives with business goals to drive growth and market share. Agency Management: Oversee the relationship with external marketing agencies, ensuring their work aligns with strategic vision and delivers the...

REQUIREMENTS - Bachelors degree - Operations, Business Administration/Management, or a related field - 5+ years experience in a Senior Operations or General Management role within a large, Logistics complex organisation - Proven experience in financial management, budgeting, and P&L ownership - Background in Logistics, Operations, or Large-scale Enterprise environments preferred - Strong...

Role Overview The Project Portfolio Manager is responsible for overseeing end-to-end portfolio management processes across a complex portfolio of initiatives. The role ensures effective governance, delivery oversight, and optimal resource utilisation, while providing leadership with clear, reliable insight to support strategic decision-making. This is a high-impact role suited to a professional...

Role Overview The digital campaign manager (performance media) is responsible for the hands-on management and optimisation of performance campaigns across multiple digital platforms. Build, launch, and optimise campaigns, ensuring pacing, delivery, and performance align with client KPIs. This is a data-driven role that requires technical understanding, attention to detail, and a love for...

ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...

Roles and Responsibilities Job Title: Security Branch Manager Location: Cape Town, Western Cape Employment Type: Hybrid (On-site & Remote) Industry: Security & Solar Solutions ________________________________________ About the Role We are seeking an experienced and driven Security Branch Manager to lead our Cape Town branch operations. The ideal candidate will have a proven track record of...

REQUIREMENTS - Bachelors degree - Operations, Business Administration/Management, or a related field - 5+ years experience in a Senior Operations or General Management role within a large, Logistics complex organisation - Proven experience in financial management, budgeting, and P&L ownership - Background in Logistics, Operations, or Large-scale Enterprise environments preferred - Strong...

Responsibilities: Develop and implement integrated marketing strategies aligned with business goals Oversee brand consistency and manage brand messaging across all channels Produce and manage content for digital platforms and traditional marketing materials Coordinate trade shows, events, and brand activations Manage social media, digital trends, and email campaigns Analyse marketing performance...

Chemical Production Manager Own the end-to-end lifecycle in a fast-paced chemical manufacturing environment Lansdowne, Cape Town | R50, 000 TCTC (includes provident fund, company laptop) About Our Client A well-established chemical manufacturer delivering industrial cleaning and hygiene solutions across various sectors. The business operates in a high-demand, cost-conscious market, with a focus...

We are seeking a branch manager for a car rental company in CPT - Matric and 35 years experience in a supervisory or management rolepreferably within car rental, retail, hospitality, or logistics. - A proven track record in a customer service or sales-driven environment with strong leadership, interpersonal, and coaching abilities. - A valid South African ID and drivers licence, with the...

REQUIREMENTS - Bachelors degree - Operations, Business Administration/Management, or a related field - 5+ years experience in a Senior Operations or General Management role within a large, Logistics complex organisation - Proven experience in financial management, budgeting, and P&L ownership - Background in Logistics, Operations, or Large-scale Enterprise environments preferred - Strong...