Roles and Responsibilities Fulltime in Office Reports to: Service Desk Manager Working hours: Hours of Work: 37.5 hours 9am-5.30pm Monday-Friday GMT (UK Time). Salary: R40 000 - R45 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the job: We are looking for a ServiceNow Managed Services Analyst, you will play a key role in...
Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...
Job Description: An opportunity exists for a Senior Information Security Engineer to work within a growing financial services organisation, supporting both on-premises and cloud-based environments. Key Responsibilities Security Architecture & Engineering - Lead the design and implementation of advanced security controls across on-prem, cloud, and SaaS environments (Azure, Microsoft 365). -...
Own, support and optimise a hybrid infrastructure stack across on‑prem servers, Azure services, networks, storage and security layers Keep the ecosystem performing by managing Hyper‑V clusters, HP Synergy, backups, patching, upgrades and high‑availability systems Strengthen hybrid continuity by maintaining LAN/WAN/VPN, Azure VNets, NSGs, VoIP, and cloud‑integrated environments Skills &...
Company and Job Description: - Passionate, family‑owned business driven by a clear vision and purpose. - They value, encourage, and empower everyone we work with inside and outside the company. - They embrace learning, growth, and new opportunities with energy, curiosity, and a can‑do spirit. - They cultivate a values‑driven culture rooted in service, excellence, teamwork, empowerment, and...
Main purpose of the role: The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all B-Logic clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course of...
ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...
The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
We are looking for a ServiceNow Managed Services Analyst, you will play a key role in maintaining the health, performance, and security of our ServiceNow platform. You will carry out daily monitoring, resolve issues, support continuous improvement initiatives, and contribute to the optimisation of data, licenses, and features. This role offers excellent opportunities for technical development...
Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support South Africa–based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms,...
Job Description Unique opportunity for a ServiceNow Technical Specialist / Architect to be a founding member of a brand-new Cape Town team for a global ServiceNow consulting & implementation partner. Based in Cape Town, This Senior ServiceNow Specialist / Architect role offers in between R900K and R1m. The Client: Global ServiceNow Consulting & Implementation partner with its brand new Cape...
Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions - Client Portfolio Management – End of End owner...
Company and Job Description: This opportunity is with a well-established, family-owned, technology-enabled organisation known for its strong purpose, collaborative culture, and commitment to excellence. The business places a premium on accountability, empowerment, and continuous improvement while maintaining an energetic, people-focused environment. As the IT Project Manager , you will lead the...
Key Responsibilities: Develop, maintain, and monitor detailed project plans, timelines, schedules, and delivery roadmaps. Oversee project budgets, including cost forecasting, financial projections, and tracking actuals against approved plans. Control and manage project scope, ensuring adherence to agreed requirements and supporting formal change management processes. Plan, coordinate, and...
Own, support and optimise a hybrid infrastructure stack across onâprem servers, Azure services, networks, storage and security layers Keep the ecosystem performing by managing HyperâV clusters, HP Synergy, backups, patching, upgrades and highâavailability systems Strengthen hybrid continuity by maintaining LAN/WAN/VPN, Azure VNets, NSGs, VoIP, and cloudâintegrated environments Skills &...
Job Title: Junior Desktop Support Technician Company: TSU Group Holdings Location: Strand, Western Cape Position Type: Full-time Overview: TSU Group Holdings is seeking a dedicated and experienced Junior Desktop Support Technician to join our dynamic team. The ideal candidate will have a minimum of three years of experience working on a helpdesk and a proven track record in providing...
SUMMARY AND PRIMARY OBJECTIVES The Data and Configuration Analyst is responsible for providing administrative and technical insights from data, applications and systems. The role also requires the resolution and input of all user administration access to systems and permissions of such, all of which must be completed within an agreed timeframe. In addition, the analyst must be an effective...
- Must live in Cape Town - Must have a clear criminal record - Must have matric - Must have a clear ITC - Must be available immediately - Must have 5 years plus experience in DBA - Look for an Engineer with Database service background - International company with large DB scale experience - managing 150 DBAs globally - Extensive experience in Database Clusters - IT infrastructure knowledge within...
Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...
Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...