IT technical support specialist jobs in Cape Town

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

Provide 24 X 7 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative measures Create processes and support mechanisms for API Consumers Security management Identify and implement cost-saving / optimisation initiatives. Ensure the...

Job Description: Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressure Guide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidence Fortify the Pathways: Proactively maintain and improve core systems,...

ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS Job title: Technical Support Specialist Reporting to: Technical Support Manager Location: Cape Town WHAT WE DO We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools,...

Company Description QuickTeam provides businesses with virtual employees such as assistants, receptionists, and support staff to enhance their productivity and manage daily operations. Our aim is to help businesses focus on their core priorities by offering reliable support services. By joining QuickTeam, you can contribute meaningfully to the success of businesses while becoming part of our...

Our Client: One of the leading universities in South Africa What they can offer you: Flexible Working conditions - Relocation Assistance - 100% discount on education for the staff member & 90% for direct family members - Structured package to benefit your bottom line - Permanent position Salary: The annual remuneration package, including benefits, is negotiable between R711 889 to R837...

We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...

What You'll Do In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how our largest customers...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

About our client: Our client was established in the 90's and while headquartered in Cape Town, they do have a large office in Jhb and great global presence with over 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity, training,...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications. - Multiple Site Support of IT hardware...

About our client: Our client was established in the 90's and while headquartered in Cape Town, they do have a large office in Jhb and great global presence with over 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity, training,...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....

Our Client: One of the leading universities in South Africa What they can offer you: Flexible Working conditions - Relocation Assistance - 100% discount on education for the staff member & 90% for direct family members - Structured package to benefit your bottom line - Permanent position Salary: The annual remuneration package, including benefits, is negotiable between R711 889 and R837...

Our Client: One of the leading universities in South Africa What they can offer you: Flexible Working conditions - Relocation Assistance - 100% discount on education for the staff member & 90% for direct family members - Structured package to benefit your bottom line - Permanent position Salary: The annual remuneration package, including benefits, is negotiable between R961 360 to R1...