A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...
A leading recruitment agency in South Africa seeks an experienced Service Delivery Manager in Insurance to oversee technical IT specialists. You will lead and drive high-performing teams while ensuring quality delivery aligned with business goals. The ideal candidate has at least 4 years of managerial experience, strong communication skills, and familiarity with Agile methodologies. The role is...
An IT service management firm in Cape Town is seeking a Service Delivery Manager to oversee incident governance, manage stakeholder communication, and drive service excellence. The ideal candidate will have over 3 years' experience in ITSM roles, preferably with ITIL certifications, and be proficient in Jira Service Management. Candidates should be prepared for a collaborative environment,...
A global sportswear company is seeking a Tech Infrastructure Manager to oversee and maintain its IT infrastructure. The manager will ensure seamless operations through hands-on technical support and service management, while also leading IT projects and innovations. Ideal candidates should possess extensive experience in IT service management and be proficient in cloud platforms and agile...
A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...
A leading retail company in Cape Town seeks a reliable IT Service Desk Support individual to field calls and address user IT issues. The role includes prioritizing incoming support calls, managing escalations, and providing after-hours assistance. Ideal candidates will have 2-3 years of service desk experience, strong problem-solving abilities, and excellent communication skills. A tertiary...
About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...
A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...
About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...
A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...
Why should you choose our Client? Joining them means surrounding yourself with some of the smartest and brightest people in the industry. Employees experience unlimited growth potential, being rewarded for their innovation and creativity. You will have opportunities for exposure to new industries and skill sets, broadening your range while experiencing a true work/life balance...
A leading Business Process Management company in Cape Town, South Africa, is seeking an experienced IT Team Manager. This role involves overseeing incident management, ensuring compliance with standards, and fostering customer relationships. The ideal candidate will have at least 5 years of IT Team Management experience, along with ITIL certification and a tertiary IT qualification. The position...
A financial technology company based in Cape Town, SA is seeking a Technical Operations Manager to lead technical support and helpdesk teams. The ideal candidate will have over 8 years of experience in service delivery, with a strong leadership background in technical support and vendor management. This role involves optimizing processes, ensuring compliance, and maintaining high-quality service...
A growing global network solutions company in Cape Town is seeking a Call Coordinator to manage ticket assignments and provide exceptional customer service. The role involves daily monitoring of customer ticket queues, updating incidents, and participating in conference calls with technicians. Candidates should have 1-2 years of experience, excellent communication skills, and proficiency in...
A prominent technology services company in Cape Town is seeking a Technical Support Advisor to enhance customer satisfaction through effective issue resolution. The ideal candidate must have at least 24 months of call centre experience and be proficient in handling technical queries. The role offers a competitive monthly salary along with comprehensive benefits, including medical aid and a...
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
About the job IT Service Management Administrator IT Service Management Administrator - 6 Month Contract Experience - Experience working with ITSM platforms (ServiceNow, Autotask, Freshservice). Ability to perform 1st line investigation and triage of platform issues. Advanced skills in defining and documenting process and/or procedures. Qualifications Role Responsibilities ServiceNow...
A cybersecurity and IT services provider is looking for a Tier 2 Service Desk Engineer based in Cape Town. This role involves resolving incidents from Tier 1 engineers and supporting infrastructure upgrades in a collaborative environment. Ideal candidates will have 5+ years of IT support experience and relevant certifications. This position offers the opportunity to grow within a dynamic team...
A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...
IT Service Desk Coordinator Location: Western Cape, Cape Town Deadline: January 22, 2026 Quick Recommended Links - Jobs by Location - Job by industries We are looking for an IT‑passionate and customer service‑focused individual to join the Truworths Store Support Service Desk team. As an IT Service Desk Coordinator you will be responsible for 2nd line and 3rd line hardware and software...