IT Services Manager jobs in Mount Edgecombe

Duties, responsibilities and experience: - Manage a IT team in South Africa - Ensure control of the incidents / Service Requests are in line with SLAs - Act as the principal contact for incidents / escalations / updates in Durban - Define and Deliver process improvements aligned with best practice and business objectives - Ensure team have resource available to support business operations -...

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

MINIMUM SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED - Bachelor’s degree / diploma in computer science or related field - 2+ years of experience in computer networks and systems maintenance - A+, N+ accreditation advantageous - Excellent written and verbal communication skills - Good interpersonal skills - Proficient in hardware and software installation - Attention to detail - Good problem-solving...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

Key Responsibilities: - Lead the development, maintenance, and enhancement of internal applications using VB.Net and Visual Studio 2019. - Prioritize development tasks, enhancements, and bug fixes according to business needs. - Analyse requirements and translate them into technical solutions. - Develop Power BI and other reports in Excel and PowerPoint. - Oversee helpdesk operations, providing...

Applicants are required to meet the following criteria: - At least 10 years experience in similar industry - Account management experience advantageous - Proven track record of delivering projects within defined timelines under high pressure The successful applicant would be responsible for, but not limited to: - Ensure the region has sufficient capacity (technical teams) to achieve its set...

Technology Consulting, Senior Manager / Associate Director IT Audit Our national practice assists clients in providing IT audit services in support of our financial audits. We also provide IT governance and IT risk related services to a variety of clients and particularly in the Financial Services, Oil & Gas, Retail and government sectors. The opportunity Our structured career framework means...

This role is responsible to manage and direct the technology infrastructure portfolio within the Group Technology area Qualifications: Bachelor's or equivalent 3 year degree. (ISCED 6) and Relevant technical qualifications preferred eg ITIL, Cisco, Microsoft, etc 5 to 10 years experience with at least 3 years in a leadership role In-depth professional knowledge and experience in a specialised...

Our client, a leader in the tyres manufacturing industry are seeking a highly qualified IT & AI Manager to join their team based in Durban. MINIMUM REQUIREMENTS - Relevant Qualifications (Degree or Higher) - 7+ years of experience in IT leadership, digital transformation. - 1+ years AI-driven automation. - Proven ability to balance operational IT needs with long-term strategic goals. -...

PLEASE NOTE: This position is in Mandeni north of Stanger Purpose of the role: The IT Manager is responsible for establishing the company’s IT technical vision and leading all aspects of the company’s technology development. As manager of information communication technology, he/she plays an integral role in the company’s strategic direction, development and future growth. Responsibilities...

Are you a VB.Net expert who thrives on building robust applications and keeping IT systems running smoothly? We are looking for a hands-on IT Manager to lead development projects, support business systems, and ensure seamless IT operations across the organization. If you love combining coding, problem-solving, and user support, this is the role for you! Key Responsibilities: - Lead the...

Job ID: 53902Date Posted: Posted 6 days agoLocation: DurbanJob Title: TEMP IT ASSET MANAGEMENT SUBJECT MATTER EXPERT - KWAZULU NATAL Requirements: - Lead the drafting, review, finalization and approval of IT Asset Management framework, policies, standards, and processes - Ensure the policies, standards and processes comply with industry regulations, best practices Ensure all supporting and...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

Key purpose: The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities: - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account...