A contact centre solutions provider in KwaZulu-Natal seeks an IT Operations Manager to oversee technology availability and incident management. The role requires 5+ years of IT operations experience, particularly in high-availability environments, along with strong leadership abilities and knowledge of contact centre systems. You will be responsible for ensuring compliance with security standards...
A prominent educational institution is seeking an IT Manager to oversee the technology supporting its BPO operations. The role includes ensuring system availability, incident management, compliance with security standards, and leading the IT strategy aligned with business objectives. Candidates should have over 5 years of experience in IT operations, preferably in BPO environments, and strong...
A leading recruitment firm is seeking an experienced End-user Computing Analyst to join their IT team in Durban. The role involves managing client IT infrastructure, providing second-level support for incidents, and ensuring operational continuity. Ideal candidates should have a degree in IT and relevant certifications, alongside strong problem-solving skills and proficiency in technical tools....
A global technology and services company based in Durban seeks a dedicated IT Support Specialist. This role requires 4.5+ years of experience in hardware and software support in a Windows environment. You will troubleshoot and resolve issues related to desktops, laptops, and network devices while ensuring compliance with ITIL standards. A strong capability in communication and problem-solving is...
Are you passionate about ensuring stability in operational IT environments and collaborating with teams? We’re looking for a new Team Lead to add value to our technology team! You would be leading the support of the Retail team. This role is not currently active, however we are open to talent pool candidates for opportunities that may become available in 2026. We will review applications in the...
A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...
NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!!- Strong analytical and problem-solving skills with a keen attention to detail.- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.- Ability to prioritize and manage multiple tasks in a fast-paced environment.- Strong customer service orientation and a proactive approach to issue...
Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...
We are seeking a reliable and motivated Junior IT Operator to support our IT operations over a 3-month period assisting with a Windows 10 Upgrade and Replacement Project. They will work closely with the current IT Operators as the project gets underway and may be required to stand in for them to ensure continuity of support services. This role is ideal for someone early in their IT career who is...
Job functions –Primary Responsibilities (May include but not limited to the below) Job Summary : We are seeking a Junior / Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Key...
A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical...
FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since We're also rapidly growing and are looking for top-tier candidates who share our four core values: We are team players, collectively...
A technology and financial services company in Durban seeks a candidate to lead financial analysis initiatives and optimize IT costs. The role involves managing software licenses and hardware assets while developing cost allocation models for accurate spend reporting. Successful candidates will use Excel and Power BI to produce dashboards that provide insights into financial health and asset...
A company specializing in personnel services is looking for an IT Business Analyst in Durban to bridge the gap between business requirements and IT system specifications. The role involves managing existing applications, conducting business process analyses, and ensuring compliance with IT policies. Ideal candidates should have experience in project management and a solid understanding of...
SUMMARY : POSITION INFO : MAIN PURPOSE OF JOB To provide technology vision and leadership in the entire product development lifecycle including the design, development and implementation and maintenance of all new and existing South African Business Systems. To provide leadership and mentorship to the development team and ensure the team is productive. Assist in planning and implementing...
Overview MAIN PURPOSE OF JOB To provide technology vision and leadership in the entire product development lifecycle including the design, development and implementation and maintenance of all new and existing South African Business Systems. To provide leadership and mentorship to the development team and ensure the team is productive. Assist in planning and implementing enterprise information...
Job Purpose To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements Identify, mitigate and manage IT Risk Responsibilities - Assist in the managing of the group business...
1. Financial Analysis & Cost Optimization - Lead financial analysis initiatives to examine IT costs, identify trends, and develop strategies to reduce expenses across the group. - Support budgeting, forecasting, and strategic planning processes related to IT assets and services. - Collaborate with procurement and vendor management to optimize supplier contracts and service costs. - Provide...
A leading educational institution based in Durban is seeking an experienced Branch Manager to oversee operations, ensuring team capacity meets targets and operational performance is continuously improved. The ideal candidate will have over 10 years of experience in a similar industry and a proven ability to manage projects under pressure. Responsibilities include analyzing performance, managing...
To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...