IT Operations Analyst jobs in Durban

A company specializing in personnel services is looking for an IT Business Analyst in Durban to bridge the gap between business requirements and IT system specifications. The role involves managing existing applications, conducting business process analyses, and ensuring compliance with IT policies. Ideal candidates should have experience in project management and a solid understanding of...

A dynamic IT services provider in Durban seeks an Intermediate Application Support Analyst to deliver second-line technical support while ensuring minimal downtime for clients. Suitable candidates should possess a Matric and 1-2 years of Application Support experience, with strong skills in software development, technical diagnostics, and customer service. Ideal for those holding or pursuing an...

Reference: DBN000824-AD-1 Our client is a dynamic and ambitious family-owned and run export trading business based in Durban. They have been in existence for the last 50 years with a third generation in place. We specialize in the export of FMCG's, fruit and vegetables, meat, wines, and building materials to over 45 countries throughout the world. We have subsidiary businesses in both the...

A leading recruitment firm is seeking an experienced End-user Computing Analyst to join their IT team in Durban. The role involves managing client IT infrastructure, providing second-level support for incidents, and ensuring operational continuity. Ideal candidates should have a degree in IT and relevant certifications, alongside strong problem-solving skills and proficiency in technical tools....

Overview This role will support the implementation and ongoing monitoring of IT General Controls across multiple IT applications and platforms, while also playing a key role in maintaining the organisation’s ISO 27001:2022 certification. Reporting to the Head of IT GRC, the role will work closely with internal stakeholders to ensure effective governance, risk management, and compliance practices...

1. Financial Analysis & Cost Optimization - Lead financial analysis initiatives to examine IT costs, identify trends, and develop strategies to reduce expenses across the group. - Support budgeting, forecasting, and strategic planning processes related to IT assets and services. - Collaborate with procurement and vendor management to optimize supplier contracts and service costs. - Provide...

A contact centre solutions provider in KwaZulu-Natal seeks an IT Operations Manager to oversee technology availability and incident management. The role requires 5+ years of IT operations experience, particularly in high-availability environments, along with strong leadership abilities and knowledge of contact centre systems. You will be responsible for ensuring compliance with security standards...

A prominent educational institution is seeking an IT Manager to oversee the technology supporting its BPO operations. The role includes ensuring system availability, incident management, compliance with security standards, and leading the IT strategy aligned with business objectives. Candidates should have over 5 years of experience in IT operations, preferably in BPO environments, and strong...

A global technology and services company based in Durban seeks a dedicated IT Support Specialist. This role requires 4.5+ years of experience in hardware and software support in a Windows environment. You will troubleshoot and resolve issues related to desktops, laptops, and network devices while ensuring compliance with ITIL standards. A strong capability in communication and problem-solving is...

Are you passionate about ensuring stability in operational IT environments and collaborating with teams? We’re looking for a new Team Lead to add value to our technology team! You would be leading the support of the Retail team. This role is not currently active, however we are open to talent pool candidates for opportunities that may become available in 2026. We will review applications in the...

A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...

Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...

We are seeking a reliable and motivated Junior IT Operator to support our IT operations over a 3-month period assisting with a Windows 10 Upgrade and Replacement Project. They will work closely with the current IT Operators as the project gets underway and may be required to stand in for them to ensure continuity of support services. This role is ideal for someone early in their IT career who is...

JOB PURPOSE: - To perform Audit Data Analytics (ADA), following a pre-defined approach, to support the external audit team - Establish and maintain constructive and professional relationships with the audit team and clients. DUTIES AND RESPONSBILITIES - Performance of Audit Data Analytics including executing pre-defined ADA / CAATS procedures - Documentation of evidence following the Firm’s...

A leading gaming company in Durban, South Africa is seeking an IT Governance, Risk, and Compliance Specialist. This role focuses on implementing and monitoring IT General Controls to ensure compliance with ISO 27001:2022. The ideal candidate will have a Bachelor's degree in IT and at least three years of experience in IT audit or compliance roles. The position involves working closely with...

Job Purpose To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements Identify, mitigate and manage IT Risk Responsibilities - Assist in the managing of the group business...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (FICO). The role will be based in Westville and report into the Applications Manager. Duties and responsibilities: - Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit and IT. - Responsible for ensuring that all documentation accurately reflects the...

A leading educational institution based in Durban is seeking an experienced Branch Manager to oversee operations, ensuring team capacity meets targets and operational performance is continuously improved. The ideal candidate will have over 10 years of experience in a similar industry and a proven ability to manage projects under pressure. Responsibilities include analyzing performance, managing...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (Inbound). The role will be based in Westville and report to the Applications Manager. Duties and responsibilities: - Work with the business to identify opportunities for improvement in business operations and processes. - Meet with relevant Business representatives to establish, understand and document...