IT customer support at IT jobs in Stellenbosch

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

Our client an IT Service provider is looking for Technical Specialists (Senior and Junior roles). The Technical Specialist role is to provide a single point of contact for end users to receive support, and maintenance within the organisation’s computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment to ensure optimal...

Duties/Pligte- Formulating and implementing strategy and policy related to the Academic IT portfolio, such as the IT Digital strategy. Providing input to strategy and policy in related areas, such as the Strategy for Teaching and Learning;- Leadership and management of the Academic IT team;- Establishing and maintaining the capacity and expertise to ensure effective service delivery: recruiting...

Job Title: CUSTOMER SUPPORT AGENTABOUT BLOCKS ONLINEBlocks Online is a UK Based IT company that provides a comprehensive and fully integrated suite of web-based software - “Software as a Service” (SaaS) to Property Management companies and Managing Agents.The company is growing its market share and expanding the breadth of services that it is offering. It is because of this growth that the...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

Are you a skilled IT Support Technician with a passion for providing exceptional technical support? Do you thrive in a dynamic work environment and enjoy solving complex IT issues? If so, we have an exciting opportunity for you to join our team at Just Plain IT as an IT Support Technician. Position Overview: As an IT Support Technician, you will play a crucial role in ensuring the smooth...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

Please note that M3 is hiring on behalf of another company. Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg . This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service...

A well-established organisation is seeking an experienced Senior IT Technician to join its IT team and provide high-level technical support across the business. This is a full-time, office-based role within a structured IT department supporting multiple sites and a large end-user base. The role is suited to a technically strong, hands-on IT professional with solid experience in servers,...

Job Title First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) About Cyberlogic Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...

Key areas of ResponsibilityExpected to advance through a skills matrix as you progress in your career, thereby exposing more responsibilities including(but not limited to):Device and Platform Back-office support- Meet and exceed operational targets- Support and assist merchants with onboarding- Train merchants to use the POS device to take payments and sell VAS- Train online merchants how to...

Job Overview - Application Deadline: 28 January 2026 - Job Location: Paarl, Western Cape - Job Title: IT ISP Network Technician - Education Level: Diploma - Job Level: Intermediate - Minimum Experience: 3 - 5 Years IT ISP Network Technician required in Paarl. Bring your IT and tech savvy skills with a solid understanding of installing and configuring ISP solutions to a growing team. Our...

Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle...

The Senior Manager, IT Portfolio Management provides a direct link between the Information Technology Department, South Africa's Regional Business team, and the International Operations Group to support the organizational roadmap strategies. The incumbent will develop partnerships using positive and collaborative methods and will be accountable for IT project delivery and portfolio management...

Duties/Pligte- Engaging with senior levels of leadership through clear communication, appropriate levels of context and explanation;- Coordinating, managing and motivating the team of (virtual or directly reporting) solutions architects and analysts;- Analysing and reporting on industry and technology trends by supplying guidance on how it will impact the institutional opportunities as well as...

Job Title:Customer Care Agent Location:Hybrid (Western Cape -South Africa)Department:Company Overview:Urang Property Management Limited is a London-based property management agency overseeing more than 10,000 residential units across the city and its surrounding areas. To support our growing portfolio, we have built a strong in-house support team, including customer care specialists.Most of our...

Our client an IT Service provider, is looking for a Technical Specialist. The Technical Specialist role is to provide a single point of contact for end users to receive support, and maintenance within the organisation’s computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment to ensure optimal workstation...

Duties/Pligte- Serving as the liaison between IT and the Faculties, Teaching and Learning, Research, Social Impact and the professional academic and administrative support environments, understanding their needs and ensuring alignment with institutional goals and strategic priorities;- Leading the design, implementation, and management of the Business Relationship Management (BRM) framework...