The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Key Responsibilities - Provide Level 2 and 3 desktop and infrastructure support - Handle complex escalations from L1 & L2 teams - Advanced troubleshooting of: - Windows OS - Hardware & applications - Administer: - Active Directory - Group Policies - Microsoft 365 - Network support: - TCP/IP, DNS, DHCP - VLANs, routing & switching - VPN configuration & troubleshooting - Manage endpoint...
A cabling technician installs, maintains, and troubleshoots copper and fiber optic networks, building essential infrastructure for data, voice, and video, working on everything from pulling cables and setting up pathways to terminating connections and configuring networking hardware like routers and switches, ensuring reliable connectivity for homes and businesses. They often work with LAN/WAN...
Job & Company Description: Im looking to connect with Network & Security Engineers who have hands-on experience designing, securing, and supporting network infrastructure in on-prem and cloud environments. By partnering with me, youll be considered for multiple upcoming roles where your networking and security expertise will be in high demand. Key Responsibilities: - Design, implement, and...
Their Focus: - Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network, including towers, access points, hotspots, and proprietary hardware. - Fast-Paced, High-Impact Technical Environment - They run thousands of hotspots. Network issues are high-priority and meaningful. A NOC Engineer directly contributes to uptime, reliability, and service...
- Installation and Maintenance of Electronic Security Equipment; - Regular communication and development of a good relationship with client; - Attention to detail on all aspects of relevant responsibilities - Adhering to the Agreement between the client and the company; - Adhering to Health and Safety regulations; - Feedback to SLA Manager; - Problem Solving; - Project Management of small...
To support, secure, and maintain the organisation s network and server infrastructure, ensuring stable, secure, and reliable IT operations across the business. Minimum Qualifications and Requirements: - Minimum 5 years experience in IT and Network Administration - Diploma in IT Systems Administration - A+ and Network+ certifications - MCITP or Microsoft equivalent - Routing, switching, VPN -...
Senior Network & Systems Administrator MID616 Location: Johannesburg South Employment Type: Permanent A large multi-site group is seeking an experienced Senior Network & Systems Administrator to manage, secure and optimise enterprise network and server environments. Key Responsibilities - Manage LAN, WAN, VPN, VLAN, Wi-Fi and Internet connectivity across multiple sites - Configure and...
Introduction A well-established function venue based in Muldersdrift is looking for an experienced CCTV & Data Technician who will take full ownership of the organisation’s camera systems and associated network cabling. This includes sourcing new equipment, installing cameras, configuring systems, maintaining current infrastructure, expanding coverage, and ensuring ongoing optimal performance....
- Grade 12 - Diploma IT Systems Administration (NQF 4 or 5) - A+/N+ - MCITP - MS Certificate/Engineer - 5 plus years IT Network administration experience - Hands-on experience with TCP/IP, DNS, DHCP, VLAN, routing protocols - Networking (routing, switching, VPN, Mikrotik) - Server administration with: Active directory, Share and file permission, Server 2022 - MS365: Exchange, Azure Active...
We are looking for a NOC Engineer to join our team and take on a vital role in one of the core functions of the business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space. We believe in providing more than just a quality wireless internet solution –...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...
Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of...
Position Title: NOC Managed Services Engineer 3 Key Experience: Fortinet solutions & NSE 4 - 7 Department: Managed Services Reports To: Sr. Director of Services Working hours: 11pm - 8am SAST Location: Remote Who You Are: An expert at resolving complex technical issues, you serve as a senior support resource for the NOC team. Your deep understanding of infrastructure, monitoring, security, and...
Key Responsibilities - Support and manage firewalls: - FortiGate - Cisco ASA / Firepower - Palo Alto - SonicWall - Configure: - Firewall rules - NAT policies - VPN tunnels (site-to-site & client VPN) - Troubleshoot: - Security incidents - Network connectivity issues - Monitor firewall logs and alerts - Apply security best practices - Provide escalation support - Network troubleshooting: -...
Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Duties & Responsibilities Customer Service - Act as primary...
- Installation and Maintenance of Electronic Security Equipment; - Regular communication and development of a good relationship with client; - Attention to detail on all aspects of relevant responsibilities - Adhering to the Agreement between the client and the company; - Adhering to Health and Safety regulations; - Feedback to SLA Manager; - Problem Solving; - Project Management of small...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Duties &...
- Installation and Maintenance of Electronic Security Equipment; - Regular communication and development of a good relationship with client; - Attention to detail on all aspects of relevant responsibilities - Adhering to the Agreement between the client and the company; - Adhering to Health and Safety regulations; - Feedback to SLA Manager; - Problem Solving; - Project Management of small...