Inbound Customer Service Representative jobs in Durban

Key Responsibilities: Order Administration - Receive and respond to all customer enquiries from order placement through to receipt/ dispatch of stock to customer, ensuring that the customer and the designated Business Manager are kept informed of progress - Maintain the Sales Module on the ERP system and user of the CRM system, ensuring that customer details and contact information are correct...

We have an exciting career opportunity for a Spanish-speaking Customer Service Representative to join our dedicated team. This vital position requires an action-orientated individual, who will assist with customer enquiries and booking of appointments. This is an amazing job opportunity for a Spanish speaker looking to broaden their horizons and work for a results-driven company. Working...

We are seeking a dynamic and results-driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation Agent, you will be responsible for providing outstanding customer service while leveraging your strong sales experience to convert inbound inquiries into bookings. You will play a key role in driving revenue and ensuring an exceptional customer experience, all while...

A well established Casket Manufacturing Company situated in Phoenix ,Industrial Park seeks to employ the services of an Inbound Sales Representative:Duties & Responsibilities ;- Achieving sales targets set on a weekly, monthly and yearly basis.- Identifying a client needs and requirements.- Generating sales leads productively.- Following up on sales leads and closing sales with clients.-...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy. This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You...

We are seeking a dedicated Aviation Customer Service Representative to provide excellent customer service to our passengers. The representative will be responsible for answering queries, handling complaints, and providing necessary information regarding our flights and services. Our ideal candidate is an excellent communicator who is capable of maintaining a positive, empathetic attitude while...

Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their...

We are a consulting firm representing a large IT client. This position of User Study Research Assistant will be assisting our live user studies research project by working directly with participants who come to the site by taking them through different stations set up throughout the site location, getting the participant to do what is needed at each station following specific scripts. THIS IS NOT...

The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in South Africa/surrounding Countries. Tasks -...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 - The main purpose of this role is to seek new business through networks, forge and sustain good relations with clients as well as retaining new and existing business.  Minimum Requirements: - At least 5 years’ experience in sales in a similar position. - Sales diploma or equivalent qualifications. -...

Job Advertisement: Inbound & Outbound Planner Location: 265 Sydney Road, Congela, Durban, 4001 Department: Operations & Commercial Reports to: Operations & Commercial Department Heads About the Role Are you a logistics professional with a passion for precision and coordination? Manuchar SA is seeking an Inbound & Outbound Planner to join our dynamic team. This role is pivotal in ensuring the...

ABOUT THE COMPANY 1Life is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re...

Customer Service/SupportLocation- Durban, South Africa*Job Title:Inbound Sales AdvisorJob Description:We’re looking for ambitious Sales Advisors who have experience working towards multiple targets in a fast-paced environment. We want target driven people to help us deliver exceptional customer experiences for our SXM client.We're offering opportunities to work in our state of the art location...

Purpose of the job Bloom's Customer Services Representatives need to be highly skilled individuals, tasked with Effectively assisting Bloom customers with queries and/or complaints, across any channels required in Bloom's operational processes and maintain excellent customer satisfaction. Duties & Responsibilities Specific Tasks 1. Ensuring high-level sales performance as a representative. -...

Job description Job Title: Customer Service Representative Company: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities will include: - Managing large amounts of incoming...

Founded in 1993, Our Client is a premier supplier of personalized gift and promotional products for the North American and global advertising specialty market. Our Client was also awarded a Silver Sustainability Rating from EcoVadis and was voted "Greatest Companies to Work For" by PPAI in 2024. Providing more than 3,000 top-quality products in diverse categories, Our Client persistently...

We are seeking full-time Call Centre Agents who are well educated, professional and fluent in English to join our dynamic team. Working Hours: - Monday - Friday 11:00-15:00 SAST - Monday - Friday 17:00-21:00 SAST Duties and responsibilities: - Call customers using our database and referral leads - Provide information regarding our products and services - Actively market our products and...