Inbound Call Centre jobs in Roodepoort, Gauteng

A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...

A recruitment agency seeks a Data Analyst in Roodepoort to enhance its collections team with data-driven insights. This role demands strong analytical skills and proficiency in data analytics, particularly within call centre environments. The analyst will monitor performance metrics, create reports, and advise on strategies. Required qualifications include a diploma or degree in Data Analytics...

Junior Call Centre Consultant - CDM Roodepoort Listing reference: click_022864 Listing status: Online Apply by: 10 December 2025 Position summary Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking...

SA - Gauteng, RoodepoortR 5000 - R 7500 Monthly Basic SalaryImpressive Law Firm looking for a Call Centre Agent, specialising in collections within a Legal EnvironmentMinimum requirements: Matric is a minimum requirementPrevious experience dealing with debt collection or a legal call centre, working for a bank or Law firm1+ years experience in a similar role Consultant: Nadine van Zyl - Dante...

Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...

We are seeking energetic and reliable professionals to join our team as Responsible for answering incoming customer calls, utilizing company. Policies to solve customer issues and directing calls to the managerial. Team when necessary. Our Call Center Personnel are often the first Point of contact for customers’ product issues, so we are interested in Hiring individuals with a commitment to...

Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...

Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...

The incumbent will manage the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality standards. In addition, ensures optimal structuring of contact centre support nationally for blood collections and...

We are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will handle inbound and outbound customer calls, provide excellent customer service, resolve customer complaints, and meet sales targets.Key Responsibilities:- Seek leads, Calls and close the customer- Meet sales targets by promoting products or services to customers- Resolve...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

A leading recruitment agency in South Africa is seeking a Call Centre Manager to oversee high-performance operations and enhance inbound and outbound CRM support. The ideal candidate will have over 5 years of experience in call center management, strong people management skills, and knowledge of CRM and ERP systems. This role focuses on maintaining exceptional service delivery, implementing...

Santam Travel Insurance has a position available for a Call Centre Consultant who will be based in (Illovo). What will make you successful in this role? The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries. RESPONSIBILITIES: - Interact with clients (telephonically or on a face to face level) - Operate in an...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...

A leading digital bank in South Africa is seeking a Predictive Dialer Analyst to join the team on a 6-month contract in Sandton. Must be available immediately to start with our client. Must have a clear credit and clear criminal record. Key Performance Areas - Keep dialer downtime to a minimum and ensure all issues are communicated to IT & management immediately. - Manage dialer functionality...

Data Analyst (Call Centre) required in Roodepoort. A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. You’ll be responsible for analysing debtor...

A leading insurance company in Rosebank is looking for a Call Centre Consultant to market and sell short term insurance products. The role involves interacting with clients either telephonically or face to face, operating in an inbound call centre environment, and providing administrative support. The ideal candidate should have at least 3 years of call centre experience and a minimum of Matric....

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...

A reputable pharmaceutical company is seeking a Junior Call Centre Consultant to enhance customer service and maximize revenue. The role, based in Roodepoort, focuses on delivering professional service during customer interactions, capturing orders accurately, and developing strong customer relationships. Applicants should have at least 2 years in customer service and Matric or NQF Level 4...