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inbound call jobs in Cape Town
At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business - both of which are key...
Job Description: We are seeking highly motivated and results-oriented individuals to join our dynamic team. This role is ideal for candidates with a proven track record in call centre or telesales environments, looking to contribute to a high-performing team without cold-calling responsibilities. Location: Table View, Cape Town Basic Salary: R10,000 per month On-Target Earnings : Up to R18,000...
One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in Brackenfell. This is a 3-month contract. Qualifications and experience: Matric Communicate in English and Afrikaans No less than 5 years' outbound call centre experience Great track record as reference checks will be conducted...
International Campaign CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target driven individual, with great communication and negation...
UK Inbound Customer Services Consultants (STB or CPT based) Reports to:UK Customer Service Team Lead Working hours:UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)- Shift 1 - 09h00 to 18h00- Shift 2 - 10h00 to 19h00- Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from October - March)- Shift 1 - 09h00 to 18h00- Shift 2 -...
Role Overview As a Call Centre Agent (Customer Service Representative), you will serve as the first point of contact for customers, representing the company in a professional and customer-focused manner. We are looking for individuals who are passionate about resolving customer issues, answering queries, and delivering exceptional customer service with care and professionalism. In essence, this...
Appointment Setter / Call Handler Join a leading LGBTQ+ luxury travel brand supporting US-based clients from South Africa Remote (South Africa) | R15,000 R18,000 per month | Part-Time (Hourly) | US Hours: 12am 4am SA Time About Our Client Our client is a high-end LGBTQ+ travel company creating tailored luxury travel experiences across the globe. With a strong presence in the US and UK markets,...
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and collaborate with leadership to refine...
The employer is a high performing Business Process Outsourcing Solutions Provider specialising in customer management partnerships, as experts in service excellence, they set the standards for global customer satisfaction, client delight and employee engagement. Call Centre Agents - Salt River- Cape Town - Office Based Transport Provided from various areas within Cape Town Shifts:Shifts...
Calling U.S clientele- Shift: 3pm-12am Responsibilities- Taking inbound and outbound calls- Reaching sales target- Ensuring clients are happy with companies service Salary: From R4,500.00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required) Education: - High School (matric) (preferred) Experience: - BPO:...
We are looking for a Head of Operations - Call Centre Basic Function- Manage the Operational Delivery which include, but is not limited to: Capacity Planning, Adherence to Service Levels, Revenue Realization, Profitability- Ensure all migrations are managed seamlessly- Map peer levels across client organization and establish peer level relationships within the client organization- Establishing...
Rentokil Initial:Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training,...
, Permanent Position: Call Centre Agent Company Overview: Msuez Uk is a leading provider of customer service solutions in the United Kingdom. With over 10 years of experience, we have built a reputation for excellence in delivering exceptional customer experiences. We have recently expanded our operations to Cape Town, South Africa and are looking for highly motivated and skilled individuals to...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time and part-time bilingual customer service representatives to support...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service...
We are currently seeking International Inbound Debt Sales Consultants!!! If you've got what it takes, then get your fingers ready!! Note: Read thoroughly with understanding. US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation. This is a no cold calling center with more of a hot lead...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time and part-time customer service representatives to support inbound...
International Campaign CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target driven individual, with great communication and negation...
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service...
International Campaign CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target driven individual, with great communication and negation...