Qualifications - Diploma or Degree in Hotel Management, Hospitality, Business Administration, or related field. - Additional certifications in hospitality operations, leadership, or management are advantageous. Experience - 5+ years in hospitality management, with experience in a supervisory or departmental head role. - Proven track record in hotel operations, guest satisfaction, and financial...
A boutique 5-star hotel in the Eastern Cape is seeking an experienced Hotel Operations Manager to support the General Manager in the day-to-day running of the hotel. This is a hands-on, senior operational role requiring strong leadership, excellent Front Office expertise, and well-rounded hotel experience across all departments. The successful candidate will play a key role in ensuring seamless...
Join our dynamic team as an Operations Manager in one of our eight Boutique Hotels, and drive excellence in hospitality! We're looking for a hands-on leader to oversee daily hotel operations, ensure top-notch guest experiences, and lead a team of passionate and talented team members. Key Responsibilities include:*- Manage guest service, housekeeping, and maintenance - Drive quality service and...
As Operations Manager - Hotels & Resorts, you will oversee the performance and profitability of multiple properties, ensuring consistent brand standards and service delivery. Your responsibilities will include:Strategic Direction: Developing and implementing strategic business plans, budgets, marketing strategies, and operational goals aligned with group objectives.Financial Management:...
JOB DESCRIBTION: - Oversee and coordinate daily hotel operations to ensure a seamless guest experience - Develop and implement operational policies and procedures to enhance efficiency and service quality - Collaborate with department heads, including front desk, housekeeping, and food and beverage, to optimize workflows - Monitor and analyze guest satisfaction surveys and reviews, implementing...
Job Purpose The Hotel Operations Manager oversees the day-to-day operations of the hotel, ensuring efficient workflow, high service standards, and a positive guest experience. The role involves managing all departments, staff performance, budgets, and operational procedures to achieve business objectives and maintain profitability. Key Responsibilities Operational Management - Oversee daily...
Job Number 23194961 Job Category Rooms & Guest Services Operations Location Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...
Duties and Responsibilities- Answering incoming calls- Directs calls to guestrooms, staff or departments through switchboard system- Places outgoing calls- Takes and distributes messages for guests, staff and departments- Know what action to take if an emergency call is requested or received- Ensure that all company policies, procedures & standard operating processes are adhered to- Accurate...
Additional InformationJob Number25162398Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of...
Our client is renowned for delivering sophisticated escapes and creating exceptional guest experiences. Their growing portfolio within the luxury hospitality industry presents exciting career opportunities for positive, vibrant, and energetic individuals. The ideal candidate will thrive in this role by demonstrating flexibility, the ability to multitask efficiently in a fast-paced environment,...
Join our client''''s luxury 4-5 star hotel team in Randburg! We''''re seeking an experienced Hotel Restaurant Manager with strong operational expertise & passion for guest service. 4+ yrs exp in 4.5-5 star hotel req''''d. #Hiring #HotelJobs #RestaurantManager
The Drostdy Hotel, a distinguished 5-star luxury boutique property in Graaff-Reinet, proudly managed by Valor Hospitality Partners, is seeking an experienced Hotel Manager to support the General Manager in leading the full operational performance of this iconic heritage hotel. This role is suited to a proven senior hotel operator with solid experience in end-to-end hotel management, boutique...
Hotel Manager Luxury Hospitality My client is seeking an exceptional Hotel Manager to lead one of their modern luxury properties. This role is suited to a confident, service-driven hospitality professional who lives and breathes luxury standards and understands that excellence is delivered through detail, discipline, and genuine guest connection. About My Client My client operates a curated...
Minimum Requirements: - Matric (Grade 12) essential - Hospitality qualification advantageous - 12 years experience in a hotel or lodge environment - Strong communication and interpersonal skills - Must be able to work shifts, weekends, and public holidays - Drivers license an advantage Key Responsibilities: - Assist the General Manager in daily operations - Supervise staff and ensure smooth...
We are seeking a dynamic and experienced Hotel Manager to lead the day-to-day operations, ensuring exceptional guest service, operational excellence, and team engagement. This role is pivotal in maintaining the hotels reputation for warm hospitality and refined luxury. Key Responsibilities: Operational Leadership - Oversee all hotel departments including Front Office, Housekeeping, Food &...
Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. Daily checks on public areas, rooms and all guest facilities to uphold...
Hotel IT Manager, Luxury Property, Cape Town Job Summary The IT Manager is responsible for managing and effectively operating the daily operations of the resort’s information technology and telecommunications. This is a "hands-on" position, serving as both an individual contributor, and a manager of internal and external resources, to meet the position's responsibilities. As a member of the...
Our client is renowned for delivering sophisticated escapes and creating exceptional guest experiences. Their growing portfolio within the luxury hospitality industry presents exciting career opportunities for positive, vibrant, and energetic individuals. The ideal candidate will thrive in this role by demonstrating flexibility, the ability to multitask efficiently in a fast-paced environment,...
Assistant Hotel Manager Luxury Hospitality My client is seeking exceptional Assistant Hotel Managers to join their portfolio of modern luxury properties. This is an opportunity for polished, guest-centric hospitality professionals who understand that true luxury lies in detail, consistency, and genuine care. About My Client My client operates a curated collection of luxury hotels and...
Hospitality Hire is recruiting on behalf of our client, a 4-star hotel in Cape Town, we are recruiting a highly experienced Hotel Duty Manager to join a senior operational leadership team. This is a key management role for a confident hospitality professional capable of overseeing all hotel departments, working closely with the General Manager and Deputy General Manager, and acting as the first...