help desk technician jobs in Cape Town

Goodwood Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and or...

Riverfy is an onsite and remote IT support and security software solutions company. Our mission is to help businesses achieve more through the efficient use of innovative technology solutions. We strive to maintain an impeccable level of service delivered with a sense of warmth and friendliness to our clients. This is a full-time remote role. About the role:The primary responsibilities include...

A leading retail IT firm in Cape Town is seeking an IT Assistant to provide exceptional support to clients utilizing retail software. You will manage user queries about hardware and software while demonstrating your investigative skills. The ideal candidate should hold an IT qualification and have a minimum of three years of experience in a similar setting. Join us in an energetic environment...

A leading global technology firm in Cape Town is seeking a customer service oriented Help Desk Specialist. The role involves providing technical support and ensuring customer satisfaction. Candidates should have a BS degree in IT or Computer Science and strong troubleshooting skills. The position requires proficiency in English and effective communication with clients. Join a dynamic team where...

We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant departments. The vital part of your...

A leading tech company in Cape Town is seeking a German Customer Support Specialist. The role involves handling customer inquiries about TV and mobile products, troubleshooting technical issues via email and chat. Ideal candidates will have at least 6 months of experience, excellent written English, and strong problem-solving abilities. Bilingual candidates, especially those fluent in German, are...

A leading IT support company in Cape Town seeks a Level One Engineer to provide entry-level support. Responsibilities include assisting users via phone and email, logging issues, and resolving common technical problems. The ideal candidate should have a foundational understanding of IT systems, strong communication skills, and a desire to grow in IT support. This position is suitable for those...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical. Responsibilities - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from...

Responsibilities:- Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly.- Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution.- After-Hours Support: Participate in an on-call rotation...

Goodwood Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and or...

A leading multinational company in Cape Town is seeking a dedicated IT Support Technician. This role entails providing technical support to users, managing user queries, and ensuring seamless desktop installations and maintenance. Qualified candidates will possess a Diploma in IT and relevant experience. The position requires strong problem-solving skills and the ability to work under pressure in...

Our client in Durbanville is looking for a Help Desk Agent with solid Model Maker experience to join our team. Model Maker proficiency is non-negotiable Key Requirements: - Minimum 2 years’ proven experience with Model Maker (essential) - Experience with Survey Maker, Irrimaker, and Road Maker (advantageous) - Proficient in TeamViewer and general computer literacy - Quick learner with strong...

A leading ISP in South Africa seeks a Service Desk Technician for 1st Line Support in Cape Town. The role involves troubleshooting broadband and other services while ensuring customer satisfaction. Ideal candidates will have 5 years' technical support experience and a strong understanding of ISP networks. This position includes a benefits package such as medical aid contributions and employee...

Company OverviewTechify Inc. is a managed IT services firm dedicated to providing exceptional IT support that saves clients time and reduces risk. We pride ourselves on our rapid response times and comprehensive data protection, serving professional services companies and non-profit organizations across the Greater Toronto Area.SummaryDo you love helping people, solving problems, and keeping...

Main Responsibilities: Dutch 1st Line Service Desk Analyst Based in Cape Town: this is a Dutch Technical position. Fully understand the service our client has been engaged to deliver in line with the ITIL Framework. Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues. Provide a single point of contact for end‑users...

We’re actively seeking a Deal Desk Specialist to join our global Deal Desk team and play a key role in enabling Meltwater’s commercial organization to structure, approve, and close high-value B2B SaaS deals efficiently and compliantly. In this role, you’ll report to the Senior Manager, Deal Desk and act as a strategic partner to Sales, Sales Leadership, Finance, Legal, and Revenue Operations....

Duties & Responsibilities A solutions-driven Service Desk Analyst with the ability to analyse, interpret and assimilate information is sought by a dynamic Independent Asset Management Firm to join its Support Hub team. You will help provide a high level of personable onsite and remote technical service to the entire firm working closely with the various IT teams and external vendors to ensure a...

Together we solve, build, manage and operate Information Technology to help realize your business potential. Your success is our passion Job Position Title: Service Desk Administrator (12 Month Contract) - Cape Town Department: Operations Location: Tygervalley, Cape Town Job Type: Fixed Term Main purpose of this role: The Service Desk Administrator is responsible for maintaining...

Why work for our client? They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They thrive on making a difference in the lives of people and businesses. They bring passionate, fun-loving people together and give them the freedom and tools they need to look after their clients’ customers as if they were...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...