Help Desk Manager jobs in Roodepoort, Gauteng

A leading technology services company in Johannesburg is seeking an ITSM Help Desk Lead to oversee their help desk and enhance user experience. The ideal candidate will manage incident workflows, ensure prompt ticket resolution, and lead a team of technical staff. Requirements include excellent communication skills and Microsoft certifications. Join a dynamic team dedicated to making a positive...

A leading recruitment agency in South Africa is seeking an IT Help Desk professional to enhance operational efficiency and resolve user queries effectively. The role involves delivering high-quality service, managing IT administration, and ensuring compliance with governance requirements. Candidates should have a proactive approach to problem-solving and a strong commitment to customer...

Summary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking,...

A leading international law firm in Johannesburg seeks an IT Service Desk professional. You will provide 1st line support to a diverse global user base, utilizing remote desktop tools. Key responsibilities include troubleshooting, incident management, and ensuring customer satisfaction. A minimum of 2 years in a similar role and relevant IT qualifications are required. This position could require...

ISP Helpdesk Support Agent Reference: HC003132-Moipo-1 Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and...

The Environment Youll Be Stepping Into Youll be joining a fast-paced, cloud-first environment where reliability, security, and scale matter. The business operates across modern Microsoft, Azure, and networked platforms , supporting users and systems that cannot afford downtime. This role sits at the senior escalation layer , working closely with security, infrastructure, and operations teams....

A national healthcare organization seeks a dedicated individual to provide customer-oriented service to both internal and external stakeholders. The incumbent will manage account administration, support on-site services, and oversee service desk operations. Candidates should have at least 2 years of office administration experience and a relevant qualification. The role is crucial for ensuring...

A leading health and fitness company in Roodepoort seeks an effective Reception Manager to oversee the Welcome Desk. The ideal candidate will ensure a positive member experience and manage staff efficiently. Responsibilities include conflict resolution, cash management, and training of receptionists. Candidates should possess strong communication skills, a high energy level, and preferably...

A leading fitness provider in Roodepoort is seeking a Reception Manager to ensure efficient management of the Welcome Desk. Responsibilities include training staff, cash management, and resolving member complaints. Ideal candidates will possess excellent communication skills, a positive attitude, and previous experience in front desk roles. This position requires effective leadership and the...

A law firm in Roodepoort is seeking a dedicated Receptionist to be the first point of contact for clients and manage general office administration. The ideal candidate is professional, friendly, and bilingual in English and Afrikaans, with 1–2 years of experience in a similar role. This position offers a salary range of R12,000 to R15,000 and requires support for daily office operations....

A leading hospitality service provider in Roodepoort, South Africa is seeking a customer service professional. The role involves welcoming and assisting guests, managing reservations, and ensuring high-quality customer service. Candidates should have experience in managing customer relations and a strong command of English. Familiarity with Opera software is a plus. This position offers an...

A hospitality company in Roodepoort seeks an entry-level customer service professional. The role involves welcoming guests, managing reservations, and ensuring high-quality service. Candidates should possess strong communication skills, experience in customer relations, and familiarity with Opera software is a plus. This full-time position offers an opportunity to grow within the hospitality...

A luxury hotel in Gauteng is seeking a friendly and organized Hotel Receptionist to be the first point of contact for guests. Responsibilities include greeting guests, managing check-in/check-out, providing information about hotel services, and resolving guest complaints. The ideal candidate must have excellent communication and customer service skills, proficiency in Microsoft Office, and the...

A luxury hotel in Roodepoort seeks a dedicated Hotel Receptionist to provide exceptional service to guests. Responsibilities include managing check-ins and check-outs, addressing guest queries, and ensuring a tidy reception area. Ideal candidates will have a High School Diploma, excellent communication skills, and prior experience in similar roles is preferred. Join our team to create...

A multinational company in Johannesburg is seeking an IT Support Specialist to assist users and manage IT assets. You will resolve incident tickets, support various IT operations, and contribute to maintaining a stable IT environment. Candidates should have a degree in Computer Engineering, at least one year of IT support experience, and excellent communication skills. The firm offers a flexible...

A leading bank in Randburg seeks an IT Support Technician to manage hardware and software support, enhance operational efficiency, and deliver exceptional service. The ideal candidate should have strong troubleshooting skills for Windows systems and Microsoft applications, along with excellent communication abilities. This role supports the bank's commitment to diversity and inclusion,...

A leading dental practice in Randburg is looking for an experienced Dental Practice Manager to oversee daily operations and manage patient care. The ideal candidate will have at least 3 years of experience, excellent leadership and communication skills, and a strong background in dental billing systems like GoodX. This hands-on role includes front-desk management and ensuring high-standard...

Senior Manager, Product Control, Global Markets, Rates and Credit Desk Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 30 Baker Street Accountable for the assurance of the independent verification of the Global Markets (GM) revenue numbers for Africa Regions through the performance of various functional and challenge processes . Qualifications -...

- Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the...

Qualifications - In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check. - Diploma or Degree - 1 to 3 years relevant experience in support role - Additional Knowledge - Good understanding of the respective product and ability to structure deals within that environment (e.g Procurement and or Finance) - Strong communication skills (both...