Qualifications - In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check. - Diploma or Degree - 1 to 3 years relevant experience in support role - Additional Knowledge - Good understanding of the respective product and ability to structure deals within that environment (e.g Procurement and or Finance) - Strong communication skills (both...
Centurion Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and...
A staffing consultancy is seeking a Help Desk Technician in Centurion, South Africa. The role requires at least two years of experience in IT systems setup and support, a clean criminal record, and South African citizenship. Responsibilities include supporting users with hardware and software issues, maintaining IT infrastructure, and documenting asset configurations. The position offers a...
A leading technology services company in Johannesburg is seeking an ITSM Help Desk Lead to oversee their help desk and enhance user experience. The ideal candidate will manage incident workflows, ensure prompt ticket resolution, and lead a team of technical staff. Requirements include excellent communication skills and Microsoft certifications. Join a dynamic team dedicated to making a positive...
As an IT Help Desk Technician, you will be responsible for providing technical support and assistance to our clients. Your primary role will be to troubleshoot and resolve technical issues for our clients, ensuring their systems and networks are running smoothly. This is a full‑time position, with a 40‑hour work week, and you will report to the IT Manager. Key Responsibilities - Respond to...
Summary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking,...
Introduction Established in 2016, Support Adventure is an expat outsourcing company that provides people the opportunity to live and work in exciting cities worldwide while offering tech support online in a location independent manner. Support Adventure offers worldwide remote work opportunities with the freedom to work from anywhere, as long as you have a stable power supply and internet...
ISP Helpdesk Support Agent Reference: HC003132-Moipo-1 Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and...
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
Job Purpose: - Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications) - Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices - Technical Knowledge Hardware and Software Deployment and Trouble Shooting. - Excellent Troubleshooting skills with rapid resolution - Performs the...
Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...
About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...
A leading technology services provider seeks a Junior Service Desk Agent to facilitate incident resolution and maintain customer satisfaction in Gauteng, South Africa. The role requires attention to detail and strong communication skills, with a focus on first-line resolutions. Candidates need a matric qualification and IT certifications. This is a contract position that involves shift work and...
A leading recruitment agency in South Africa is seeking an IT Help Desk professional to enhance operational efficiency and resolve user queries effectively. The role involves delivering high-quality service, managing IT administration, and ensuring compliance with governance requirements. Candidates should have a proactive approach to problem-solving and a strong commitment to customer...
Talent Pool: Service Desk Agent (Junior) Discovery – Group Information Services / Technology Services About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment...
A leading technology solutions provider in Pretoria is looking for an IT Help Desk Technician to provide technical support and resolve issues for clients. The technician will troubleshoot computer systems and networks, document client interactions, and assist clients with software training. Requires a Bachelor's degree in IT and 2 years of similar experience. This full-time role offers a...
A leading recruitment agency is seeking a Help Desk Technician based in Centurion. This permanent, full-time role requires over 2 years' experience in IT configuration and support. Responsibilities include providing user support for systems, assisting with hardware and software troubleshooting, and maintaining asset registers. Ideal candidates will have a strong understanding of network...
- Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the...
A leading IT firm in South Africa is seeking three enthusiastic and customer-focused Service Desk Agents to join their IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units. Successful candidates will demonstrate strong communication skills and the...
- Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to work under...