Guest Services Supervisor jobs in Franschhoek

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Restaurant Supervisor Luxury Hospitality My client is seeking an exceptional Restaurant Supervisor to support the management team within a modern luxury dining environment. This role is ideal for a service-driven hospitality professional who leads from the floor, understands luxury standards, and takes pride in delivering consistently refined guest experiences. About My Client My client...

Luxury Hotel Group based in and around Franschhoek is looking for an experienced Junior Security Supervisor. The central jobrole is to implement and monitor the systems, equipment and procedures that enable the security operations to provide all visitors and employees with outstanding security, first aid and emergency services. Securing premises and personnel by patrolling properties,...

Location: Franschhoek, Western CapeIndustry: Tourism & HospitalityKey ResponsibilitiesGuest Relations & Visitor Experience- Provide exceptional care and service to all visitors, ensuring a safe and enjoyable experience.- Engage confidently with individuals and large groups from diverse backgrounds.- Handle customer-related challenges with professionalism, empathy, and tact.- Maintain a calm and...

MAIN PURPOSE OF THE POSITION:Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so. **KEY RESPONSIBILITIES:Assist Management in the achievement of CHAMPS (Cleanliness, Hospitality,...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Job Summary: We are seeking a skilled and detail-oriented Housekeeper to join our cruise ship crew. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of guest cabins, public areas, and crew accommodations during nighttime hours. Your primary goal will be to ensure a clean, comfortable, and safe environment for our guests and crew...

We are currently recruiting for 2x Housekeeping Supervisors within the retirement sector. The purpose of the role is to supervise and oversee the daily cleaning operations of the unit. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists...

Job Advert Summary We are currently recruiting for 2x Housekeeping Supervisors within the retirement sector. The purpose of the role is to supervise and oversee the daily cleaning operations of the unit. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human...

Description Floor Supervisor_Mr Price Home, Eikestad Mall,Stellenbosch: Are you ready to lead, inspire, and style your way to success? Join our team as a Floor Supervisor at Mr. Price Home As the driving force behind our store's success, you'll lead a dynamic team, curate stunning displays, and ensure every customer leaves with a smile. Take charge, make a difference, and elevate your career in...

The Maintenance Manager at La Residence is responsible for overseeing all hotel maintenance operations, ensuring that The Royal Portfolio provides an environment for our guests that is of the very highest standards - fully operational, safe, relaxing and enjoyable to be in. This ensures that we live our purpose, which is “To give our guests a complete experience and a perfect stay.” Key Areas of...

Location: Franschhoek AreaCompany: Leading Tourism & Experience BrandA leading tourism company in the heart of Franschhoek is seeking a confident, organised, and service-driven Floor Manager to oversee day-to-day operations at an off-site location. This role requires an individual who thrives in a dynamic hospitality environment, can take initiative, and ensures smooth guest experiences from...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...

Restaurant at a luxury Wine Estate close to Franschhoek is looking for an experienced Restaurant Supervisor. The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of service, and assisting the Restaurant Manager in all aspects of the department. This role requires a keen eye for detail, excellent communication skills and...

MAIN PURPOSE OF THE POSITION:Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so. **KEY RESPONSIBILITIES:Assist Management in the achievement of CHAMPS (Cleanliness, Hospitality,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Duties: Monitor and administer time and attendance policy Monitor staff to ensure accountability in compliance with departmental goals. Execute operational projects and coordination of activities. Evaluate staff to ensure the effective and efficient operation of the daily functions. Provide assistance and support to your manager on and off duty. Determine customer needs and ensure operational...