Guest Services Manager jobs in Paarl

A leading retail and FMCG company in Paarl is seeking an experienced store manager to oversee operations and drive sales performance. The ideal candidate will have over 5 years of experience in a retail/FMCG environment, strong people management skills, and a solid understanding of financial management. Responsibilities include maximizing sales, ensuring exceptional customer service, and managing...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

We're seeking a dynamic and experienced Front of House Manager to lead our team, drive exceptional guest experiences, and ensure every event runs seamlessly. Position: Front of House Manager Location: Freedom 301, Paarl, Boland Key Responsibilities: - Lead and inspire the front of house team to deliver great customer service - Oversee daily operations - Maintain a positive and professional...

Our client in Paarl is looking for an Assistant Winetasting Manager. Requirements:Experience in a managerial role (Hospitality industry) Recognized qualification in wine Own transport Ensure efficiency of daily operations in the tasting room Manage administration related to staff Liaise with guest as required Ensure consistent development of business initiatives Ensure that company...

Job Overview We are seeking a dynamic and results-driven Managed Services Business Development Manager (BDM) to join our Western Cape team. This role focuses on identifying and securing new business opportunities and leveraging them to introduce and sell our managed services portfolio . The ideal candidate will have strong business acumen , a proven track record in managed services sales, and...

Apply now » Date: 15 Dec 2025 Location: Stellenbosch, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high quality,...

Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high quality, efficiency, and customer satisfaction. This role involves collaborating with internal...

RESTAURANT MANAGER – MARIA'S COFFEE PAARL Maria's Coffee Paarl is looking for a hands-on, owner-style Restaurant Manager to lead our premium coffee shop, restaurant, onsite roastery, and pantry. Key Requirements: - Proven experience as a Restaurant / Coffee Shop Manager. - Minimum 5 years experience in a similar role - Passion for coffee & hospitality (roasting knowledge an advantage) - Strong...

Key Responsibilities: Oversee day-to-day financial operations including accounts, reconciliations, and reporting Prepare monthly, quarterly, and annual financial reports and statements Manage budgeting and forecasting processes Ensure statutory compliance (e.g., SARS, VAT, PAYE) and support external audits Implement and maintain robust financial controls and risk management practices Provide...

JOB ROLE REQUIREMENTS QUALIFICATIONS - Grade 12 - Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE - Minimum of 5 years experience working in a retail environment, ideally in a supervisory or leadership level. KNOWLEDGE REQUIRED - Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay".MAIN...

MAIN PURPOSE OF THE POSITION:Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so. **KEY RESPONSIBILITIES:Assist Management in the achievement of CHAMPS (Cleanliness, Hospitality,...

A leading retail company in Paarl is seeking a Store Manager to ensure efficient and effective operations, maximizing sales and customer satisfaction. The ideal candidate will have at least 5 years of experience in store management within the retail or FMCG sector. Key responsibilities include driving sales performance, managing operational activities, and leading the team to deliver exceptional...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...