Guest Services Manager jobs in Durban

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 JOB SUMMARY - Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience - High school...

Additional InformationJob Number25014113Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Key Performance Areas Profitable management and administration of the workshop and parts Order spares and components needed for reparations and maintenance Dealing with enquiries regarding products and prices Knowledge of repair and maintenance of agricultural equipment Schedule machinery and equipment maintenance Management of staff and SHEQ practices Requirements National Diploma and/ or...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Purpose of the Role: The company is dedicated to enhancing business performance, operating sustainably and profitably, and leveraging its value chain for long-term growth. This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting...

Are you a passionate and detail-driven professional ready to make a real impact? Join us as a Customer Service Manager, where you’ll take the lead in ensuring smooth, accurate, and timely communication between our stores, distribution centers, and transport teams. Your role will be essential in delivering exceptional service by managing orders, ETAs, store queries and helping us create a seamless...

Duties: - Accountable and responsible for managing the utilities (compressed air HP & LP, refrigeration,, raw material handling, electrical infrastructure, and plant air conditioning.- Accountable and responsible for managing property maintenance.- Accountable and responsible for fire protection and security.- Preparing and managing the utility services and engineering projects budgets-...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

Management of all hospital facilities, clinical infrastructure and assets. Management of all staff in the Technical Department. Management of contractor performance and facility support services Implementation and keeping abreast with Group Policy and Procedures to manage and maintain the hospital facilities and assets. Management of risks related to Hospital Technical infrastructure and...

A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 24...

The Technical Manager is responsible to effectively manage all technical and related services at the hospitals including risks related to infrastructure and assets, all plant and equipment (both clinical and non-clinical.) Key Work output and accountabilities: - Management of all hospital facilities, clinical infrastructure and assets. - Management of all staff in the Technical Department. -...

Additional InformationJob Number25030267Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- First impressions are everything. When guests arrive...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

Additional InformationJob Number25035559Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

Keep critical infrastructure running, compliant, and reliable. Lead planned maintenance, rapid response, and continuous improvement across a high-demand site. This role is accountable for ensuring infrastructure services are maintained and operational to agreed service standards, with a strong focus on asset availability, business continuity, and proactive risk reduction. You’ll manage planned...

Additional InformationJob Number25190011Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...