Guest Services Agent jobs in Hoedspruit

Job Description Upmarket lodge is seeking a professional and guest-focused Guest Relations & Front Office Coordinator to join a small, intimate bush camp in the Greater Kruger area. This role is ideal for someone passionate about hospitality, personalised service, and delivering exceptional guest experiences in a safari environment. Key Responsibilities - Manage all guest interactions from...

The main purpose of the Duty Managers at Royal Malewane Lodges is to manage and control the movements of our guests and the daily operations. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay" . MAIN DUTIES & RESPONSIBILITIES - Ensure complete guest interaction and satisfaction...

This is your chance to work in a dynamic and ever-evolving lodge in the heart of Hoedspruit! If you thrive in a personal, guest-focused environment and love the idea of being hands-on in all aspects of running a lodge, this opportunity is for you. As part of a small, dedicated team, you'll gain invaluable experience across multiple sectors of hospitality, helping to shape a top-tier lodge in one...

Duties: Guest check-ins: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards. Guest check-outs: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave Contacting guests before they arrive, if necessary, and obtain important information Update of the day...

Qualifications - Grade 12 (Matric) required. - Diploma or degree in Hospitality Management or Food & Beverage Management advantageous. - Wine/Barista/Bartending certifications beneficial. Experience - 35 years in an F&B supervisory or managerial role. - Experience in hotels, game lodges, or fine-dining environments preferred. - Strong understanding of service protocols, wine service, and menu...

Job Title: Safari Lodge Duty Manager Location: Limpopo Province, South Africa About the Role My client is seeking an experienced, proactive, and guest-focused Duty Manager to oversee daily operations of a luxury boutique safari lodge nestled within a private game reserve in Limpopo. Situated amidst the natural wonders of the "valley of the elephants" and the Greater Kruger Park area, the lodge...

Junior Sous Chef Luxury Safari Lodge | Hospitality & Culinary Excellence We are seeking a skilled and motivated Junior Sous Chef to assist in managing daily kitchen operations, food preparation, and staff supervision within a luxury lodge environment, based at a 5 star lodge in the Timbavati. This role supports the Senior Sous Chef and Head Chef in maintaining exceptional food quality, kitchen...

Job Description Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience! We are currently seeking a Restaurant Supervisor to join our vibrant team. At Radisson Hotel Group,...

Senior Safari Consultant Shape unforgettable high-end safari experiences across Southern Africa. Safari travel and hospitality | R40k - R45k per month | Hoedspruit About Our Client This specialist safari travel company designs tailor-made, high-touch itineraries for international guests seeking immersive and meaningful journeys across Southern Africa. The business is owner-led and growing, with...

Job Description The Hospitality Manager is responsible for overseeing the full guest experience and ensuring all hospitality departments operate efficiently and to high standards. This role leads the front-of-house, housekeeping, guest relations, and dining service teams to deliver exceptional customer service. The Hospitality Manager ensures smooth daily operations, maintains service excellence,...

Qualifications - Grade 12 (Matric) required. - Diploma or degree in Hospitality Management or similar field preferred. - First Aid or Health & Safety certification advantageous. Experience - 35 years in a supervisory or managerial hospitality role. - Experience in a lodge, hotel, or tourism environment essential. - Strong leadership experience managing multiple departments. - Guest relations...

A truly exciting opportunity exists at Malewane Lodge - as the property undergoes a six-month re-imagination between January and June, we are looking for a passionate and creative Head Chef to drive an exceptional, innovative dining experience for our guests. The Head Chef will work alongside our Owners and the lodge Management team to redefine the food philosophy, ready for our grand...

This is a premier safari portfolio, managing high-end lodges and offering luxury wildlife experiences. This role is ideal for someone with previous FOH Management experience, ideally in a high-end Lodge environment. Core Criteria: - Matric / Grade 12 (required), with diploma or equivalent qualification in Hospitality Management (advantageous) - Minimum of 2 years experience in a similar...

Duties: Maintain a positive attitude and friendly demeanour Welcome guests as they arrive and check out guests Manage incoming calls Respond to all guest questions and requests Accept payments and other administrative duties Must be able to prioritize and manage tasks independently, with good planning and organizational skills Proactive, use initiative and creative flair when...

Duties: Oversee daily operations of the restaurant, ensuring high standards of service and Guest satisfaction. Manage and train waiter staff, fostering a positive and professional work environment. Handle and execute Guest inquiries, feedback, and complaints with professionalism and tact. Collaborate with the culinary team to create and update trends on menus and offerings. Oversee and drive...

This is a premier safari portfolio, managing high-end lodges and offering luxury wildlife experiences. This role is ideal for someone with previous Lodge experience. Core Criteria: - Matric required, with Diploma or equivalent in Hospitality (preferred) - Minimum of 2 years experience in a similar front-of-house or reception role, preferably within a high-end lodge or hotel environment -...

The Safari Co-ordinator at Royal Malewane Lodges ensures the smooth day-to-day running of the Safari operations by supporting Senior Management as well as the team of Professional Field Guides. This is an essential support role that directly impacts the guest experience by ensuring that the Safari operations at our properties are effected at the very highest levels of professionalism and in...

Duties: Performing maintenance activities. Maximise maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction. Prioritise, plan, schedule assign and supervise the engineering department staff. Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion. Respond to guest's maintenance needs promptly and...

The lodge offers individually plated meals, refined dining experiences, and traditional boma dinners under the stars. This role requires a versatile chef who can balance good dining presentation with warm, personalised service. Candidate Responsibilities: - Design seasonal menus with attention to guest preferences, dietary requirements, and locally available ingredients. - Deliver plated meals...

An exquisite private bush villa is looking for a dynamic ALL ROUNDER We are looking for a dedicated and versatile All-Rounder (housekeeping/butler) to join the team at this exclusive-use luxury retreat. The ideal candidate must have a meticulous eye for detail, a natural flair for guest relations, and the ability to seamlessly transition from maintaining a 5-star environment to providing...