guest service agent jobs in Grahamstown

Key Performance Areas: - Professionally acknowledge, welcome, and greet guests with appropriate discretion, using correct forms of address. - Escort guests to their accommodation and provide a comprehensive orientation of the guest room. - Explain lodge services and facilities in detail, ensuring guests are fully informed of available offerings. - Deliver highly personalised service with a...

Qualifications - Diploma or degree in Hospitality Management (preferred, not always required). - Food Safety, Responsible Service of Alcohol, or equivalent certifications (depending on region). Experience - 25 years of experience in hospitality management or supervisory roles. - Proven experience in FOH leadership and F&B operations. - Experience in staff management, customer service, and stock...

Job Description Kendrick Recruitment is currently recruiting for a Sous Chef on behalf of a private game reserve based in Grahamstown, Eastern Cape. This role is ideal for an experienced and motivated chef with strong leadership skills and a passion for delivering exceptional culinary experiences in a luxury lodge environment. Role Details: - Position: Sous Chef - Location: Grahamstown,...

About Us We are driven by a strong set of values that shape our culture and guide our daily interactions: - Clear Communication & Transparency: Active listening, constructive feedback, and collaborative teamwork. - Trust & Integrity: Consistency, accountability, and mutual respect in everything we do. - Proactive Problem Solving: Approach challenges with calm, forward-thinking,...

Overview My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals. Remuneration Structure - Very Competitive Salary - negotiable based on experience - Single status only - Live in position with meals and uniform supplied - 7 days off per month Requirements - Tertiary Qualification...

Kendrick Recruitment is seeking an experienced Maintenance Supervisor for a luxury reserve in the Eastern Cape. This live-in position is ideal for a hands-on, practical individual with strong mechanical and maintenance skills, comfortable working in a remote bush environment and committed to supporting lodge and reserve operations. Key Responsibilities Fleet & Mechanical...

Job Specifications Minimum Requirements - Previous senior management experience in a lodge or hospitality environment - Strong leadership, communication and people-management skills - Excellent administrative and organizational abilities - Solid financial understanding, budgeting and reporting experience - Hands-on operational experience across multiple lodge departments - High attention to...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...

An exceptional opportunity has become available at a luxury 5-star lodge near Paterson , Eastern Cape. Our client is seeking a talented and creative Chef de Partie to join their dynamic culinary team. This is a live-in position , ideal for a chef passionate about upmarket, high-quality cuisine in a world-class hospitality environment. Key Responsibilities: - Prepare and present a variety of...

Head Guide – Luxury Forest Reserve | Grahamstown Kendrick Recruitment is seeking an experienced Head Guide to lead the guiding team at a luxury forest reserve near Grahamstown. This live-in role requires a highly skilled and knowledgeable individual capable of delivering exceptional 5-star guest experiences in a remote lodge environment. Position Overview The Head Guide is responsible for...

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...

We are seeking an experienced and dynamic Lodge Manager to oversee the full operation of a luxury lodge environment. The successful candidate will be a strong all-rounder with a passion for guest experience, proven leadership ability, and solid business and administrative skills. This role requires a hands-on professional who thrives in a people-focused environment while maintaining excellent...

Job Overview The Senior Sous Chef plays a key leadership role in the kitchen, assisting the Executive Chef in overseeing all culinary operations. This position is responsible for maintaining exceptional food quality, presentation, hygiene, and consistency in line with 5-star standards. The Senior Sous Chef supports menu planning, staff training, cost control, and ensures smooth kitchen operation...