Guest Relations Manager jobs in Somerset

Purpose of the Role The purpose of this position is to guide the hotelâs sales and marketing direction, elevating revenue performance and market positioning. The role oversees all sales channels, supports brand visibility, and ensures the property remains a preferred destination within the Cape Winelands. Close collaboration with internal departments and Marriott-linked sales networks is...

Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and low-demand dates, conversion optimisation and length-of-stay management Lead pricing, inventory, and distribution strategy across all channels Use ADR as a supporting lever in service of occupancy and total revenue Unlock demand through intelligent...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

<Ø?ß Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp Manager Looking for a dynamic, guest-focused Lodge Camp Manager. P+ Key Responsibilities Welcome and departure notes for guests Daytime check-ins & handling special requests Hosting guests Managing dining setups and main area presentation Leading fun and creative childrens activities Providing exceptional, personalised...

Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp Manager Looking for a dynamic, guest-focused Lodge Camp Manager . ⭐ Key Responsibilities Welcome and departure notes for guests Daytime check-ins & handling special requests Hosting guests Managing dining setups and main area presentation Leading fun and creative childrens activities Providing exceptional, personalised guest...

🏨 Position 1: Assistant Lodge Manager Job Description The Assistant Lodge Manager will support the Lodge Manager in overseeing the daily operations of the lodge, ensuring exceptional guest experiences while maintaining high operational and service standards. This is a hands-on leadership role requiring strong administrative, guest relations, and team management skills. Key Responsibilities -...

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...

🏨 Position 1: Assistant Lodge Manager Job Specification - Previous experience in an Assistant Lodge Manager or similar hospitality management role - Strong leadership, organisational, and communication skills - High attention to detail and problem-solving ability - Excellent administrative and financial awareness - Guest-focused mindset with a hands-on approach - Ability to work under pressure...

Few lodges can say that they are located on the cusp of a World Heritage Site. This area is blessed by the waters of Lake St. Lucia, an estuarine lake system which sustains an abundance of birds and wildlife. With 18 wooden chalets built into the forest and overlooking the lake it is a true paradise destination. Malkoha falls within Dream Hotels & Resorts, a mixed-use accommodation group working...

Minimum Requirements Previous senior management experience in a lodge or hospitality environment Strong leadership, communication and people-management skills Excellent administrative and organizational abilities Solid financial understanding, budgeting and reporting experience Hands-on operational experience across multiple lodge departments High attention to detail and strong problem-solving...

ð¨ Position 1: Assistant Lodge Manager Job Specification Previous experience in an Assistant Lodge Manager or similar hospitality management role Strong leadership, organisational, and communication skills High attention to detail and problem-solving ability Excellent administrative and financial awareness Guest-focused mindset with a hands-on approach Ability to work under pressure in a remote...

Qualifications & Requirements - Grade 12 / Matric certificate - Previous hospitality or lodge experience advantageous - Basic understanding of housekeeping, F&B, or lodge operations - Good communication skills (English essential; additional languages advantageous) - Physically fit and able to perform manual duties - Willingness to work shifts, weekends, and public holidays - Friendly,...

Job Description We are seeking an experienced and dynamic Lodge Manager to oversee the full operation of a luxury lodge environment. The successful candidate will be a strong all-rounder with a passion for guest experience, proven leadership ability, and solid business and administrative skills. This role requires a hands-on professional who thrives in a people-focused environment while...

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...

Purpose of the Role To lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards. The role requires a steady leader who protects quality daily, trains teams to work to system, and ensures the guest experience consistently reflects the restaurantâs values. Key...

Duties: Handle all reservation enquiries and bookings via phone, email, and online platforms Manage bookings for Estate Hotel & Spa and two private villa rentals Process individual, group and conference reservations accurately Capture guest details, preferences, special requests and booking notes with care Coordinate booking information with Front Office, Rooms, Sales and Operations Maintain...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

1. Job Requirements (Job Specification) Qualifications - FGASA Level 1, 2, or 3 (depending on lodge requirements). - Valid Drivers License + PDP (Professional Driving Permit). - Registered with relevant guiding authorities (CATHSSETA, NDT/DEAT). - Valid First Aid Level 1 or - Rifle competency (SAPS) and ARH (Advanced Rifle Handling), if working in Big 5 - Tracker qualifications or FGASA Trails...

Role Overview We are seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting our portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics. Key Responsibilities - Quote, book,...

The ideal candidate will be familiar with working on a wine farm and reside within the immediate area. Responsibilities: - Following up with emails - Capturing tax invoices - Capturing data in MS Excel - Keeping track of expenses - Answering the phone - Communicating with Contractors - Updating wine stock - Compiling reports - Assisting Operations Manager - Attend the management of 5 guest...