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Guest Relations Manager jobs in Ballito
A leading hospitality provider in Ballito is seeking an enthusiastic Host to be the first point of contact for guests. You will greet and seat visitors, manage reservations, and assist with queries. Candidates should have 1-3 years of experience in a hospitality role, possess strong communication skills, and be able to thrive in a fast-paced environment. Join us to contribute to a welcoming...
JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
Sales Team Lead The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro market share and profits through staff engagement. Duties & Responsibilities - Achieve set recruitment targets per store. - Actively recruit new customers as per annual targets. - Ensure customers are recruited based on the Business...
Retail Leasing Manager Our client seeks to employ an experienced Retail Leasing Manager to join their team based in Umhlanga. Responsible for all leasing functions, which includes reviewing and negotiating lease transactions and agreements, as well as leasing existing and new development retail spaces. Candidates should have an understanding of all government financial regulations and...
Duties & Responsibilities - Preparation of Monthly Management accounts and forecasts - Financial forecasting and predictive modelling - Adhoc financial analytics as requested by business - Develop, maintain and improve comprehensive financial models to support scenario analysis and strategic planning - Reporting - Cashflow analysis and reporting, Exco pack, revenue summary, summary...
Guest Services Liaison | Luxury Hotel | Umhlanga ️ Kendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience . Key Responsibilities Welcoming guests and...
A leading Human Resources firm seeks an Employee Relations Advisor in Umhlanga Rocks to enhance employee relations capabilities. The role requires advising on misconduct, managing grievances, and compliance with South African labour legislation. Candidates should have a Matric and a tertiary qualification in HR or Labour Law, along with 3-5 years of relevant experience. Proficiency in MS Office...
A leading hospitality group in Ballito is seeking an Assistant Complex F&B Manager to oversee food and beverage operations. The role involves supervising day-to-day activities, assisting the F&B Manager, and ensuring high standards of service. Ideal candidates should have a hospitality management qualification and 2-3 years of relevant experience. Strong communication, staff management skills,...
Duties: Â Lead and supervise our front desk team. Train new team members and act as a technical resource. Ensure efficient and professional front desk operations. Own, update, and train all Standard Operating Procedures for the department. Ensure adherence to hotel policies and procedures. Manage schedules, workloads, and master key control. Resolve guest concerns promptly and...
Marketing Manager Location: Head Office Ballito Brand: Mangwanani African Spa At Mangwanani, marketing is more than communication - it is the way we invite people to slow down, reconnect and feel cared for. We are looking for a Marketing Manager who understands that great brands are built through feeling, consistency and thoughtful leadership. This role is central to protecting and growing...
The Front of House Manager will oversee all guest-facing operations, ensuring seamless service delivery from arrival to departure. You will manage the front office and guest services team, uphold service standards, and work closely with other departments to maintain the hotel's reputation for exceptional hospitality. Key Responsibilities Guest Experience & Service Excellence Deliver warm,...
Why Work For Us? Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on...
Job Overview To provide our Company Management with accurate, complete and value-adding financial reporting, financial analysis and management insight relating to the financial status of campaigns administered & sold by the company. Duties & Responsibilities - Key financial analysis and metrics as required by the business - Financial modelling for business cases - Variances analysis - Data...
About the Role - To sustainably enhance the employee relations capability of the organisation. - To function across the employee relations value chain in accordance with the daily, weekly, monthly and quarterly objectives. - To establish lean, agile and cost‑effective mechanisms to mitigate dispute resolution. Responsibilities - Provide advisory in relation to misconduct, operational...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...