guest experience leader jobs in Maruleng

Job Description Upmarket lodge is seeking a professional and guest-focused Guest Relations & Front Office Coordinator to join a small, intimate bush camp in the Greater Kruger area. This role is ideal for someone passionate about hospitality, personalised service, and delivering exceptional guest experiences in a safari environment. Key Responsibilities - Manage all guest interactions from...

Qualifications - Grade 12 (Matric) required. - Diploma or degree in Hospitality Management or Food & Beverage Management advantageous. - Wine/Barista/Bartending certifications beneficial. Experience - 35 years in an F&B supervisory or managerial role. - Experience in hotels, game lodges, or fine-dining environments preferred. - Strong understanding of service protocols, wine service, and menu...

A truly exciting opportunity exists at Malewane Lodge - as the property undergoes a six-month re-imagination between January and June, we are looking for a passionate and creative Head Chef to drive an exceptional, innovative dining experience for our guests. The Head Chef will work alongside our Owners and the lodge Management team to redefine the food philosophy, ready for our grand...

Overview Our Client a well established Eco Lodge in Limpopo is recruiting for a well qualified, experienced and motivated Duty Manager / Lodge Anchor to manage their self catering property. The position would suit an individual who is looking for growth and a fresh challenge. My Client would welcome Candidate applications from : South African Nationals or candidates with valid work permits who...

Food & Beverage Manager Job Description The Food & Beverage (F&B) Manager oversees all food and beverage operations to ensure exceptional service, high-quality standards, and smooth daily functioning of all dining areas. This role manages restaurant teams, bar staff, kitchen coordination, stock control, and guest service delivery. The F&B Manager is responsible for planning menus with chefs,...

This is your chance to work in a dynamic and ever-evolving lodge in the heart of Hoedspruit! If you thrive in a personal, guest-focused environment and love the idea of being hands-on in all aspects of running a lodge, this opportunity is for you. As part of a small, dedicated team, you'll gain invaluable experience across multiple sectors of hospitality, helping to shape a top-tier lodge in one...

Duties: Guest check-ins: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards. Guest check-outs: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave Contacting guests before they arrive, if necessary, and obtain important information Update of the day...

Qualifications - Grade 12 (Matric) required. - Diploma or degree in Hospitality Management or similar field preferred. - First Aid or Health & Safety certification advantageous. Experience - 35 years in a supervisory or managerial hospitality role. - Experience in a lodge, hotel, or tourism environment essential. - Strong leadership experience managing multiple departments. - Guest relations...

The Lodge Managers at Royal Malewane work alongside the General Manager and Heads of Departments to ensure that our safari properties continue to create memorable experiences that will encourage our guests to return time and again, to this exceptional slice of paradise in the African bush. All of this supports the purpose of The Royal Portfolio, which is "to give our guests a complete experience...

We are seeking an experienced, hands-on Senior Lodge Manager to oversee the operations of two luxury lodges located on the same property. This role requires a dynamic leader with exceptional organisational skills, strong people management abilities, and a passion for delivering world-class guest experiences. Key Responsibilities: - Oversee the day-to-day operations of both lodges, ensuring...

This is a premier safari portfolio, managing high-end lodges and offering luxury wildlife experiences. This role is ideal for someone with previous FOH Management experience, ideally in a high-end Lodge environment. Core Criteria: - Matric / Grade 12 (required), with diploma or equivalent qualification in Hospitality Management (advantageous) - Minimum of 2 years experience in a similar...

Duties: Maintain a positive attitude and friendly demeanour Welcome guests as they arrive and check out guests Manage incoming calls Respond to all guest questions and requests Accept payments and other administrative duties Must be able to prioritize and manage tasks independently, with good planning and organizational skills Proactive, use initiative and creative flair when...

Duties: Oversee daily operations of the restaurant, ensuring high standards of service and Guest satisfaction. Manage and train waiter staff, fostering a positive and professional work environment. Handle and execute Guest inquiries, feedback, and complaints with professionalism and tact. Collaborate with the culinary team to create and update trends on menus and offerings. Oversee and drive...

This is a premier safari portfolio, managing high-end lodges and offering luxury wildlife experiences. This role is ideal for someone with previous Lodge experience. Core Criteria: - Matric required, with Diploma or equivalent in Hospitality (preferred) - Minimum of 2 years experience in a similar front-of-house or reception role, preferably within a high-end lodge or hotel environment -...

The main purpose of the Duty Managers at Royal Malewane Lodges is to manage and control the movements of our guests and the daily operations. To ensure the very highest levels of guest satisfaction, in line with the purpose of the company which is "to give our guests a complete experience and a perfect stay" . MAIN DUTIES & RESPONSIBILITIES - Ensure complete guest interaction and satisfaction...

Our client is a luxury 5-star game lodge located within a Big 5 reserve in South Africa, offering exclusive safari experiences rooted in conservation, education, and ecological integrity. We are seeking a qualified and passionate Trails Guide to join our young team in a dynamic, conservation-driven environment. This position offers the unique opportunity to combine exceptional guest experiences...

Duties: Performing maintenance activities. Maximise maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction. Prioritise, plan, schedule assign and supervise the engineering department staff. Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion. Respond to guest's maintenance needs promptly and...

The Safari Co-ordinator at Royal Malewane Lodges ensures the smooth day-to-day running of the Safari operations by supporting Senior Management as well as the team of Professional Field Guides. This is an essential support role that directly impacts the guest experience by ensuring that the Safari operations at our properties are effected at the very highest levels of professionalism and in...

The lodge offers individually plated meals, refined dining experiences, and traditional boma dinners under the stars. This role requires a versatile chef who can balance good dining presentation with warm, personalised service. Candidate Responsibilities: - Design seasonal menus with attention to guest preferences, dietary requirements, and locally available ingredients. - Deliver plated meals...

Duties: Running of daily kitchen operations with Executive Chef. Recipe and product knowledge Ensure completion and quality execution of prep-list Approve and "polish" dishes before going to Guest Purchases per requirements, Invoice capturing, Stock take, daily and month end reporting. Manage repair & maintenance prevention program per equipment requirements Remedy any problems or Guest...