guest experience leader jobs in Ballito

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

At Jonsson Workwear, we don't do what's necessary for our customers. We do MORE Our vision is to serve every customer brilliantly at every opportunity, and one of the ways we achieve this is through our iconic Jonsson Workwear stores. Here, we go to great lengths to create an exceptional and elevated experience for everyone who steps into our world of workwear. A key role that contributes to the...

We are obsessed with creating an exceptional experience for our customers. The Jonsson Workwear experience transcends traditional retail - we continually strive for brilliance. One of the ways we bring this vision to life is through our iconic Jonsson Workwear branches, each one offering the ultimate gateway into our world of workwear. No matter the job, industry or conditions our customers work...

Duties and Responsibilities: - Assisting in managing all aspects of a store - Maximizing turnover and profit - Minimise shrinkage by monitoring stock related risks. - Deliver exceptional customer service by implementing customer experience strategy. - Lead Talent selection, training, coaching, retention and recognize initiatives for all team members. - Innovative visual merchandising to optimize...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Company Overview Milk & Butter Nail Spa is a luxury nail spa dedicated to providing an indulgent experience using organic and natural ingredients. Their concept revolves around gentle, skin-nourishing treatments designed to leave clients feeling rejuvenated and pampered. The job is located in Riyadh, Saudi Arabia: Relocation Flights + Visa + basic salary + accommodation + transport all...

Marketing Manager Location: Head Office Ballito Brand: Mangwanani African Spa At Mangwanani, marketing is more than communication - it is the way we invite people to slow down, reconnect and feel cared for. We are looking for a Marketing Manager who understands that great brands are built through feeling, consistency and thoughtful leadership. This role is central to protecting and growing...

The Position At Headfirst, we design fun, intentional, and transformational camp experiences where every camper feels seen, known, and celebrated. Growth doesn't happen by accident—it happens by design. Through thoughtfully planned activities and trained staff, we create what we call Headfirst Moments : when a camper tries something new, pushes through fear, and realizes, "I can do...

Managing Performance and achievement of team KPIs- Leave/ Absence management ensuring required resourcing is available as per SLA.- Disciplinary & HR related matters are attended to as they arise in line with company policy and protocols.- Maintains team Motivation.- Reward & Incentive are planned and implemented on an ongoing basis.- Ensure that the employee experience is consistent with the HW...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....

A leading professional services firm in Umhlanga Rocks seeks a Global Quality and Risk Management Associate Director. This senior-level position focuses on driving quality and risk management for assurance initiatives. The role requires a degree in Accounting, Chartered Accountant certification, and 10+ years of experience in audit or risk management. Strong analytical and interpersonal skills...

A leading retail company in Umhlanga Rocks is seeking an experienced Assistant Store Manager to lead a high-performance team. The successful candidate will drive store performance, oversee inventory management, and ensure exceptional customer experiences. Responsibilities also include training and developing staff while maintaining compliance with company policies. This role requires a passion...

Assistant Store Manager Position Summary We are seeking a highly motivated and results-driven individual to fill the role of Assistant Store Manager. This is an exciting opportunity for someone who is passionate about retail, people development, and operational excellence. About the Role - Job Title: Assistant Store Manager - Description: As an Assistant Store Manager, you will play a key...

Job Description: - To coordinate, plan and deliver daily team tasks in the repairs, servicing and support services function through the execution of pre-defined objectives as per agreed OEM standard operating procedures. Specific Role and Responsibilities: - Ensure an optimal productive and an efficient team - Ensure quality workmanship delivered to customers - Communicate technical...

Required Skills & Experience - Minimum 35 years experience as a Travel Consultant - Strong knowledge of Southern and East African travel logistics - Experience with luxury, safari, or tailor-made travel preferred - Proven experience quoting and issuing flights and transfers - Familiarity with airline fare structures and routing logic - Proficiency in MS Office and travel booking systems -...

This role is ideally suited to a commercially minded Travel Consultant who thrives on precision, logistics, and delivering seamless, high-touch guest journeys. Core Criteria: - Minimum of 35 years experience as a Travel Consultant - Solid understanding of Southern and East African travel logistics - Previous exposure to luxury, safari, or tailor-made travel environments preferred - Proven...

Duties: Culinary Excellence and Menu Support: Assist the Head Chef in developing and executing creative and innovative menus using the finest seasonal and locally sourced ingredients. Ensure all dishes are prepared and presented to the highest standards, adhering to the established recipes and guidelines. Supervise and support the kitchen team during food preparation and service. Kitchen...

The Position At Headfirst, we design fun, intentional, and transformational camp experiences where every camper feels seen, known, and celebrated. Growth doesn't happen by accident—it happens by design. Through thoughtfully planned activities and trained staff, we create what we call Headfirst Moments : when a camper tries something new, pushes through fear, and realizes, "I can do...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...