Escalation Specialist jobs in Midrand

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Role Purpose The successful incumbent will be responsible for providing prompt and accurate resolution of client complaints according to policy, procedures, legislative / compliance requirements and within Service Level Agreements. Requirements QUALIFICATIONS - Matric or equivalent (Essential). - Business related qualification (Desirable). - Relevant product training (Essential). - FAIS...

Direct Reporting Line: Senior Student Relations Specialist Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. Emeris, Waterfall Campus (Midrand) has a vacancy for a Student Relations...

ROLE PURPOSE The Availability & Capacity Management Specialist is responsible for the end-to-end operational execution and continual improvement of Availability and Capacity Management practices across Nexio's/Clients ICT services and infrastructure. The role ensures that IT services and supporting infrastructure are available, performant, and adequately resourced to meet current and forecasted...

Job Description The Principal Climate Change Specialist is responsible for providing high-level technical and strategic advisory services on climate change, climate policy, and green finance across all DBSA sectors. The role supports the mobilisation of climate finance from global mechanisms such as the Global Environment Facility (GEF) and the Green Climate Fund (GCF). This position plays a...

Listing reference: adapt_ Listing status: Online Apply by: 28 March 2026 Position summary Industry: IT & Internet Job category: Hospitality, Hotel, Catering, Tourism and Travel Location: Midrand Contract: Permanent EE position: No About our company Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market...

MAIN PURPOSE OF POSITION: The Partner & Webstore Support Specialist plays a key role in fostering strong partner relationships and ensuring a seamless support experience. This role serves as the first point of contact for partner and customer inquiries, providing timely, accurate, and professional assistance. The specialist will support both partner-related queries and webstore operations,...

Role Overview: As the Specialist: Claims Approval he/she must have the ability to check and apply expertise to data with an intended objective to deliver on the specific area of expertise. Furthermore, we could analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports....

At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional to join our dynamic team as a Specialist Channel Support to join our dynamic team of #Unstoppables. Purpose of the Job: To...

.:When it comes to growing Talent, we're number 1. The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024 Role Purpose/Business Unit:Responsible for the development and implementation of a comprehensive monitoring plan for Vodacom Financial and Digital Services covering all divisions including Insurance, Payments, Lending & Wealth.With the launch of the payment’s...

Responsibilities: - Vehicle introduction MIB - Natis reporting & release - NAAMSA reporting (Lightstone data analysis) - Sales analysis - Manage the full vehicle reporting and registration workflow for all new registrations, renewals, and ownership transfers, for both dealer and company vehicles - Ensure all vehicle registrations and changes are processed in accordance with legislation,...

This role plays a critical role as a student-facing Centre of Excellence, ensuring an exceptional student experience across all stages of the academic lifecycle. Reporting to the Senior Customer Relations Officer / Academic Operations leadership, this role is responsible for managing complex student queries, providing expert guidance on registration and academic progression, and supporting...

Equity Statement :Preference will be given to suitably qualified Applicants who are members of thedesignated groups in line with the Employment Equity Plan and Targets of the Organisation/OperatingDivision. Alternative Application Methods: (Completed Curriculum Vitae to be submitted) Post:E-mail:Fax:before the closing date of the advertisement. Note: if you have not been contacted within 30...

Job Purpose Design user interface and the visual and user-experience elements of digital products through research, testing, planning, and iteration. Translate high-level requirements into interactive designs, and transform them into attractive, intuitive, and functional user interfaces. Responsibilities Design and Conceptualization - Work effectively with cross-functional teams to conceptualize...

Job Purpose: To provide a 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services that support the operations of the company and to ensure that all matters are addressed in a prompt, efficient, and professional manner. Education and Experience: - Matric / Grade 12 or equivalent (NQF level 4). -...

MAIN PURPOSE OF POSITION: The role of an Internal Sales Support representative is to service the needs of a company's existing clients, respond to new sales inquiries, and to support the activities of the external sales team by marketing our company's brand in a way that is positive, honest, and professional way. The work you do on the phone is directly linked to successful outcomes resulting...

Direct Reporting Line: Head: Student Experience Emeris is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher...

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

ROLE PURPOSE/FUNCTION The Provisioning Business Analyst operates within a business environment, with both operational and provisioning responsibility, supporting the delivery of GNP (Geographic Number Porting) and SME (Small and Medium Enterprise) telecommunications solutions. The role is responsible for ensuring provisioning accuracy, operational quality, adherence to defined provisioning...

ROLE PURPOSE The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance, and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and escalations. An additional function of this role could include the validating and processing of monthly credit...