customer value jobs in Umhlanga

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

German Customer Support | Retail Customer Service | International Call Centre Role About the Opportunity We are hiring a German-Speaking Customer Service Advisor to join a stable, international retail project in our Durban North Coast on-site office. This role is ideal for customer-focused professionals looking for long-term career stability, structured growth, and international exposure. You...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

Job Description Job Overview Huntswood is looking for Customer Service Advisers to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. - Proactively...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

Key Responsibilities: Order Administration - Receive and respond to all customer enquiries from order placement through to receipt/ dispatch of stock to customer, ensuring that the customer and the designated Business Manager are kept informed of progress - Maintain the Sales Module on the ERP system and user of the CRM system, ensuring that customer details and contact information are correct...

Key Responsibilities: - Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication. - Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. - And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Our client an OEM manufacturing company specialising in fasteners and components is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and to grow the sales offering to both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing...

REMOTE – WORK FROM HOME! Customer Service Specialist – Night Shift Hours: Monday to Friday | 1:00 AM – 9:00 AM (SA Time) Our client is a well-established, Australian-based international company offering outsourced staffing solutions. Since launching in 2008, they have grown to 200+ employees across Australia, the Philippines, and now South Africa - creating exciting opportunities for motivated...

Future Careers is seeking a Store Supervisor for a leading fashion retail brand based in Umhlanga. The successful candidate will play a key role in supporting store management by overseeing daily store operations, leading and motivating the sales team, and ensuring exceptional customer service standards. This role is ideal for a fashion-focused retail professional with strong leadership ability,...

Job Description Job Overview Huntswood is looking for Customer Service Advisers to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. - Proactively...

Job description: Role The Cluster Customer Care Manager oversees customer experience for CMA CGM across South Africa, eSwatini, Lesotho, and Botswana. Acting as CMA CGM Customer Care Head Office's ambassador for transformation and innovation towards professional customer service delivery, this role leads the customer service division, ensuring efficient management of bookings, vessel capacity,...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...