customer support specialist jobs in Durban

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

Company: Bobsons (under Bobat Wholesalers)About UsAt Bobsons, we design and supply premium workwear and MediSpa uniforms across South Africa. From healthcare professionals to spa and corporate teams, we pride ourselves on creating garments that combine comfort, durability, and style.As we expand our footprint, we are looking for a Hybrid Sales & Customer Support Leader who can drive sales growth...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products,...

Do you enjoy being the first point of contact of helping our customers? Would you like to be part of a collaborative and supportive team? About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business...

We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy. This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You...

REMOTE – WORK FROM HOME! Customer Service Specialist – Night Shift Hours: Monday to Friday | 1:00 AM – 9:00 AM (SA Time) Our client is a well-established, Australian-based international company offering outsourced staffing solutions. Since launching in 2008, they have grown to 200+ employees across Australia, the Philippines, and now South Africa - creating exciting opportunities for motivated...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 02, 2026 Role Overview - We are seeking an experienced Senior Technical Support Specialist to provide advanced technical support across Microsoft-based environments. This role will focus on resolving complex technical issues, supporting end users and systems, and ensuring a high level of service delivery in a...

OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via...

Role Purpose Consistently wow clients through the superior resolution of product support and analysis requirements that have been logged, providing valuable input that helps shape and strengthen overall value proposition. A key summary of the job specification is provided below. Full details are available after shortlisting. Key Responsibilities - Resolve complex product and technical support...

This is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives, streamlining operations and driving success...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

CXAiis a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. Our mission is to deliver elevated customer experiences to our...

Job Title: Customer Service Specialist (Contact Centre)Company Overview: We are a people-centric organization specializing in outsourced contact centre solutions, with a particular focus on customer lifecycle management. At the heart of our business are our people, who are our most asset. We foster a culture of empowerment and accountability, placing a strong emphasis on skill development, talent...

Work Flexibility: Field-based The Stryker Intern's responsibilities include directly supporting all Stryker products associated with XXXX procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. Additional responsibilities include working with the local sales team to coordinate...

Job Advert Summary:Purpose of the Job:Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality, detailed work based within the prescribed service level agreements (SLAs). The focus of this position is producing high-quality, detailed work based on established standards, guidelines, and procedures. Precise, consistent work output is essential requiring...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...