customer support specialist jobs in Brackenfell

Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....

Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...

Pepkor Speciality has a NEW POSITION available within our Direct Marketing Team for a Customer Campaign Specialist. The successful candidate will be responsible mostly for campaign deployment and performance tracking, which support our retail brand's marketing initiatives through CRM systems for targeted personalised campaigns. This role requires a meticulous, performance driven specialist who...

Job Title: Product Support SpecialistSalary: R35k - R45k CTCArea: Durbanville, Cape TownType: Hybrid Join a leading provider of export management software that helps South African exporters move goods seamlessly across borders. Our client’s platform is trusted by businesses nationwide to simplify compliance, streamline processes, and keep trade running smoothly. They’re growing fast and need a...

Purpose of the Job:As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Service QA & Training Manager role is to co-design, develop and deliver robust customer quality assurance frameworks, processes, and guidelines...

Value Proposition We set the digital agenda to keep ShopriteX leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and...

A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

To ensure that all Customer Calls are attended to as per the agreed contract with Customer. Call Updating – Ensure that all calls are updated daily at 11:00. Petrol Cards – Ensure that Mileage is booked correctly on System as per Productivity Report that is submitted daily by Field Support Leader. Should Mileage be incorrect, correct mileage to be provided for correction. Appointment Made –...

Apply now » Date: 26 Nov 2025 Location: Brackenfell, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions - Logging and closing all installation incidents per project...

Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...

Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer's needs are met. To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...

Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...