Customer Support Representative jobs in Pinelands, Western Cape

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

DUTIES: - Planned, frequency determined, customer visits. - Provide technical assistance. - Client contact. - Ensure that parts and labour sales budgets are achieved. - Technical diagnosis of customer problems. - Provide immediate corrective action or feedback to service staff. - Installations/machine hand overs including operator training & maintenance training. - Commissioning of components. -...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...

Client Support Representative Department: Operations Employment Type: Permanent - Full Time Location: Cape Town - Foreshore Reporting To: Team Lead, Client Support Description The Client Support Specialist provides support for complex customer inquiries, requiring a strong background in Litigation. This role handles a high volume of inbound requests, resolves customer inquiries, facilitates...

Overview E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This...

Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type – Permanent Your working life is how you spend a large proportion of your time. Why not spend it realising your potential?...

Overview Your potential has a place here with TTEC's award-winning employment experience. As a Senior Healthcare Customer Service Representative, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Responsibilities - Be answering incoming...

Customer Service Representative – Nights - Fixed Term Contract Location: Cape Town, Western Cape, South Africa Employment type: Fixed Term Contract (Contract) Seniority level: Internship Job function: Other Industries: Outsourcing and Offshoring Consulting What You'll Do Do you have a passion for helping others and giving them peace of mind? You'll resolve the customer's issues before...

Job Title: Customer Sales Representatives Location: Bellville Job Type: Full-Time About Us: La Granson International is a dynamic sales and marketing company dedicated to providing top-notch services and products to our clients. Our innovative approach and commitment to excellence have positioned us as leaders in the industry. Job Description: We are seeking enthusiastic and motivated...

Overview Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About...

Join to apply for the Customer Service Representative role at Concentrix. Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign. You’ll be working on‑site from our vibrant Cape Town office,...

Job Description bp is delivering energy to the world today and tomorrow. For more than 100 years, bp has been discovering, developing, and producing oil and gas in the countries where we operate. Role Overview As a Customer Services Representative, you will be responsible for delivering day-to-day customer service operations to ensure service delivery meets customer expectations and aligns...

We’re Hiring: Gorgias Technical Customer Service Representative (Remote) TalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior‑level remote role ideal for candidates who thrive in high‑performance support environments and are ready to grow with a winning team. About The Job مربوط...

Job Title: Customer Sales Representatives Location: Bellville Job Type: Full-Time About Us: La Granson International is a dynamic sales and marketing company dedicated to providing top-notch services and products to our clients. Our innovative approach and commitment to excellence have positioned us as leaders in the industry. Job Description: We are seeking enthusiastic and motivated...

About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...

A consulting services firm in Cape Town is seeking a Customer Service Representative. You will be responsible for managing claims, ensuring transaction quality, and maintaining customer satisfaction through effective communication. This entry-level role requires attention to detail in managing claims and adherence to operational policies. Join us in delivering excellence while achieving assigned...

Overview Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nights working on-site in Cape Town, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do Do you have a passion for helping others and giving them peace of mind? You’ll resolve the customer’s issues before escalating to the next level....

ABOUT US TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance-based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work-from-home setup -...