customer support executive jobs in Germiston

Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...

Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...

Our client an OEM manufacturing company specialising in fasteners and components is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and to grow the sales offering to both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing...

Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical...

A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...

Description Our client in the Manufacturing industry is looking to employ an experienced Technical Support Technician to be based in Elandsfontein, Gauteng. 3 Phase Installation Electrical / Electrical Engineering Diploma qualifications secures.A wireman's License is non-negotiable. Awesome career opportunity awaits. Requirements: - 3-5 years’ experience in Fault finding, System Integration...

Job Title: Senior Technical Manager: Service SupportCompany: Komatsu South AfricaBusiness Unit:South AfricaDivision:Head OfficeDepartment:Komatsu AHLocation:H.O. AdminReference Number: 8127Grading: E1EE PositionINTRODUCTION:QUALIFICATIONS:- Engineering Degree/ Diploma in Management (NQF 7)- GCC Mines - advantageousEXPERIENCE:- 10 - 15 years related work experience in the Mining Maintenance...

Key Responsibilities - Technical Support: Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs. - Maintenance Planning & Support: Coordinate and execute planned preventative maintenance to reduce system downtime...

Non-Negotiable Requirements - 3 Phase Installation Electrician qualification - 3â5 yearsâ experience in fault finding, system integration, and solar installations - Strong computer literacy (MS Office, SAP/ERP, and job-specific systems) - Proven knowledge of production, engineering, sales, and marketing processes - Valid driverâs licence Key Responsibilities - Deliver reliable technical support...

Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...

Job Purpose: Provide technical support, maintenance, and service for Montabert and Timberock products. This includes machine analysis, prototype trials, fault-finding, and customer support to ensure efficient operation and customer satisfaction. Qualifications & Experience: - Drill Rig and Bolter Operator Certificate and License an advantage - Minimum 5 years of experience working with drifters...

Position Overview We are seeking a dynamic Chartered Accountant (SA) with proven tax expertise, strategic insight, and meticulous attention to detail. This pivotal role offers the opportunity to deliver comprehensive accounting, tax, and administrative support across an evolving portfolio, including shareholder trusts, international entities, and commercial property assets. As a key member of...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...

JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...

Head of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a proactive leader who can effectively...

Purpose of job: As the Junior SQL & ERP support, you will play a critical role in supporting the ERP and Database SQL Engineer in the efficient operation of our ERP systems and SQL databases. Your role will involve maintaining data integrity, optimizing system performance, and ensuring security, while actively contributing to our company's customer satisfaction and system uptime goals and...

Johannesburg-Based | Scale-Up | Full-time Role | Operations Machine | Hiring Manager: Nonsuku Mthimkhulu Jem is hiring a Head of Customer Support in Johannesburg to take over the management of our high-performing 9-person support team. Jem is a fast-growing HR tech scale-up building tools for frontline teams, now supporting just under 200,000 frontline employees across South Africa. This is a...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

Job Title: Customer Support Specialist Type: Full-time, Independent Contractor Location: Remote Work hours: Monday to Friday, 8:00 AM – 5:00 PM CST --------------------------------------------------------------- Overview We are seeking a Project Manager to oversee client-facing technology projects, specifically within network services and phone system installations. This role requires someone...