Customer Support Engineer jobs in eThekwini Metropolitan Municipality

A global Support-as-a-Service leader is seeking a Customer Support Consultant to deliver outstanding support via calls, chats, and emails. The ideal candidate will possess excellent Dutch communication skills (C1) and a proactive attitude. You’ll have the opportunity to work fully remotely in an inclusive international environment with a fixed schedule. Rewards for referrals and a culture built...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

An international retail company based in Umhlanga Rocks seeks a German-speaking Customer Service Advisor. This role involves managing escalated customer issues in a collaborative environment while delivering high-quality customer support. Ideal candidates will have experience in international call centers, be fluent in German, and possess strong communication skills. The company offers...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...

A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...

A leading provider in water and waste management solutions is seeking a Customer Support Specialist in Durban. This role involves providing exceptional support to customers, handling inquiries and complaints, and collaborating with other departments. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and knowledge of the industry is a plus. This...

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

A leading global customer service provider in Durban is seeking a Customer Service Specialist. This role involves providing exceptional support to US customers through multiple channels, including calls and emails. Candidates should have at least one year of experience in customer service and the ability to work US hours. The ideal applicant is proactive, adaptable, and has strong communication...

Overview At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Service Manager Your Role And Responsibilities In...

A customer service provider in Umhlanga Rocks is seeking a Customer Service Specialist to deliver world-class support to US-based clients. The role involves handling queries through calls, emails, and chats, ensuring customer satisfaction while adhering to service excellence. Applicants should have at least 1 year of experience in customer service, the ability to work US hours, and possess...

A well-known retail company in Durban is seeking a Customer Support Specialist. In this role, you’ll assist customers with inquiries via phone, email, WhatsApp, or webchat, ensuring each interaction is friendly and professional. The ideal candidate will have at least 2 years' experience in a call center environment and be proficient with customer service software. Join our dynamic team and enjoy...

Do you excel at customer support and bring a technical background? We’re looking for a motivated individual to join our team and help deliver outstanding service and solutions Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information,...

An international customer service provider is seeking a German-speaking Customer Support Agent in Durban to assist customers across various channels. This role requires proficiency in German (B2-C2) and offers a competitive salary package. Responsibilities include handling customer inquiries, supporting retail-related issues, and maintaining service quality. Ideal candidates should have strong...

A dynamic international company based in Durban is seeking a German-speaking Customer Support Agent to join their retail project. In this role, you will provide assistance to German-speaking customers across multiple channels, ensuring an excellent experience. Ideal candidates should have a Matric qualification, with strong communication skills and a customer service background. The position...

A customer support solutions provider is seeking a motivated Customer Support Agent to manage customer interactions across phone and email. The role involves providing product information, processing orders, and delivering Level 1 support for queries. Essential qualifications include NQF Level 4 or equivalent in a technical discipline and at least 2 years’ experience in customer support. Strong...

, Permanent Position: Customer Support Specialist Company Overview: Msuez Uk is a leading provider of water and waste management solutions in Durban, South Africa. We are committed to delivering sustainable and innovative solutions to our customers, helping them to manage their resources efficiently and responsibly. Position Overview: We are seeking a highly motivated and customer-focused...

Overview We are hiring German-speaking Customer Support Agent to join an exciting international retail customer service project based in Umhlanga, Durban. In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. Responsibilities - Handle customer queries in German via phone,...

We are hiring German-speaking Customer Support Agent to join an exciting international retail customer service project based in Umhlanga, Durban. In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. Key Responsibilities As a Customer Support Agent, you will: - Handle...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...