Customer Support Consultant jobs in Ethekwini

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

We are recruiting a German-speaking Customer Support Agent to join an exciting international retail customer service project based in Umhlanga, Durban. In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. As a Customer Support Agent, you will: - Handle customer queries in...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

Our client a leader in the steel industry is seeking a highly experiencedSenior Customer Service Consultant to join their team based in Cato ridge MINIMUM REQUIREMENTS - Grade 12 - Bachelor's degree in Commercial or equivalent Diploma - Qualifications: Data analytics or IT an added advantage - 5 to 6 years in a Steel Industry or similar environment MAIN JOB FUNCTIONS - Oversee Customer...

iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses...

MagicOrange South AfricaMagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : November 30, 2026 Responsibilities - We have an amazing opportunity fora Customer Service Consultant (Deposits) to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible for attending to all customer queries in relation to...

Job Title: In Field Support Consultant (Kwazulu-Natal: Durban) Position Overview: To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic area (Durban). Ensure ultimate customer satisfaction for both internal and external clients. Experience: - At least 1-year VeriClaim experience. - Previous experience working in a customer-facing department...

Join Rewardsco as an an Application Support Consultant Solve, Support, Succeed – Be the Backbone of Our IT Excellence We're looking for Application Support Consultants to provide essential technical and application support to our Outbound, Inbound, and International Sales Divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

Provide Level 1 Support for SAP SuccessFactors (primarily Employee Central & LMS). Act as the first point of contact for business users, handling basic issues and coordinating escalations. Coordinate testing activities with business super users for releases, enhancements, and fixes. Support training preparation and delivery, including job aids, user guides, and functional...

MyHealthcare Clinic Westville Durban, KwaZulu-Natal MyHealthcare Clinic ) is a fast-growing UK healthcare company that provides private integrated healthcare services (private doctor, dentist and specialists, all 'under-one-roof') to a client base that values high quality healthcare. The company has multiple clinic sites in London and is rapidly expanding. The Customer Service Role We are...

Minimum requirements: - Strong knowledge of customs procedures, tariff classification, and valuation rules. - Familiar with import/export documentation requirements. - Minimum Matric / Grade 12 (essential). - Diploma/Certificate in Customs Clearing, Logistics, or International Trade (advantageous). - Minimum 35 years experience in import customs clearing. - Accredited Customs Practitioner is an...

Line Manager responsible for: - Operational management of Customer Engagement team (3 members) - Ensure high standard of internal and external support are developed and maintained - Maintain team KPA docs - Review and sign off team leave and ensure it's recorded correctly - Ensure team are upskilled to produce required output - Ensure team processes, checklists and SOPs are documented and are...

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

CXAiis a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. Our mission is to deliver elevated customer experiences to our...