A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
A leading retail company in Benoni seeks an Assistant Store Manager who will support the Store Manager in driving sales and ensuring operational excellence. Responsibilities include managing staff, executing promotional activities, and maintaining store performance. Candidates should have a Grade 12 certificate, a degree in retail/business management is preferred, and at least one year of...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...
Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...
A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...
Minimum requirements: - Grade 12 or equivalent. - A minimum of 2-3 years Call Centre and Customer Service experience. - Must be IT literate, and proficient specifically in Microsoft Office (Excel), Sales Force and SAP. Responsibilities: - Contacting customers daily as per calling schedule. - Receive calls & orders from customers. - Liaison with the Business Representative. - Receive and action...
A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...
A leading health technology company is seeking a Field Services Engineer specializing in MRI to support technical needs and enhance customer satisfaction. The role involves providing maintenance and installation, resolving complex issues, and delivering on-site/support services. Candidates should have a degree in Clinical or Electrical Engineering, with considerable experience in customer-facing...
A fast-growing SaaS company is looking for a Software Support Engineer to act as a vital link between development teams and customers. You will debug issues, troubleshoot incidents in real-time, and drive improvements. Ideal candidates have over 3 years of experience, especially with C# and .NET. This role offers flexibility in working arrangements and the chance to be part of a dynamic team in...
A consulting firm in Johannesburg is seeking a skilled customer support representative. This role involves handling onsite support for various telecommunications services and requires at least 2 years of customer interaction experience. Candidates must hold a Matric certificate, possess a valid driver's licence, and communicate fluently in English. The position demands full computer literacy and...
Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A recruitment agency is seeking a Technical Support Specialist in Germiston, South Africa. The ideal candidate will have 2-3 years' experience in providing installations, support, and training for POS systems and fingerprint readers. Responsibilities include resolving hardware/software issues, managing support tickets, and maintaining documentation of changes and assets. The role requires strong...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...