Customer Service Team Manager jobs in Strand

A well-established national company in Somerset West is looking for a Client Service Manager. You will need at least five years of relevant customer service experience and three years of supervisory experience. Responsibilities include managing customer after-sales services and tracking team performance. The ideal candidate should be bilingual in English, a proficient computer user, and possess...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

The Somerset West /Strand Branch of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup...

Job Post Summary: Inbound and Outbound Sales Agent Key Requirements: - Neutral accent: Effective communication is crucial in this role, and a neutral accent is required to engage with a diverse customer base confidently. - Working Hours: The position is based on Eastern Standard Time (EST), ensuring smooth coordination with our target market. - On-site Work: Join our vibrant team at our on-site...

customer service|internal sales|sales administrator If you meet the following requirements you are welcome to apply: - Excellent command of the English language - The ability to liaise with clients at Managerial Level - Strong administrative skills and the ability to work in an environment where deadlines must be met - At least 2 years experience in a Sales Administration / Order Management...

MANAGER: SERVICE & REPAIR DIVISION Strand - Helderberg: My client, a well-established air-conditioning and ventilation company, is seeking a strong and experienced Business Manager – Service & Repair to take full ownership of the division and run it as a successful business unit. The role requires a decisive, people-focused leader with proven ability to manage, motivate, and drive performance...

Overview We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results to join our Customer Success department. Your position will be key to our growth strategy and you will work closely with our Key customers helping them use ZOHO to its full potential. Successful candidates must be social, analytical, possess an aptitude for learning and using new...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...

This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously. The ideal candidate will bring a minimum of 5 years experience in a...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

A leading recruitment agency is looking for a Forex teller position available in Stellenbosch. The role involves processing foreign exchange transactions and providing high-quality customer service while ensuring compliance with regulatory standards. Candidates should possess strong computer literacy, attention to detail, and excellent communication skills. Join a dedicated team where integrity...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Seeking experienced Service & Repair Manager to join well established company to run their Service & Repair Department. Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets &...

Purpose of the Role: To take full ownership of the Service & Repair department, ensuring it operates efficiently as a profitable and high-performing business unit while delivering exceptional customer service and maintaining technical and operational excellence. Key Responsibilities Include but Are Not Limited To - Manage and lead the Service & Repair department as a standalone business unit -...

A well-established national company based in Somerset West is looking for a Client Service Manager with at least five years relevant experience in a customer-service environment and three years experience in a supervisory/management role to join their team. Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage. - Minimum of...

A leading retail company seeks a Frontshop Manager in Somerset West, focused on driving sales and customer service excellence. The successful candidate will manage all aspects of front shop operations, ensuring compliance with policies, and developing a high-performing team. Responsibilities include achieving sales targets through effective merchandising, managing stock levels, and delivering a...

A well-established luxury dealership in Stellenbosch is seeking an experienced Bookings Clerk to manage customer appointments and enhance service satisfaction. The successful candidate should be fully bilingual, have at least 2-5 years of dealership experience, and possess strong customer service skills. Responsibilities include scheduling appointments, interacting with customers, providing...

A leading retail company in Stellenbosch seeks a talented manager to direct operational activities at the point of sale. This role focuses on ensuring excellent customer service, managing stock and cash, and training staff to maintain high standards. The ideal candidate will possess Grade 12 education and relevant management qualifications, alongside strong managerial, planning, and communication...

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...