Customer Service Team Manager jobs in Epping

A catering service provider in Bellville is seeking Food Services Assistants to join their talent pool. This role supports high-quality catering services and emphasizes cleanliness, teamwork, and customer service. With a National Senior Certificate required, the ideal candidates will be friendly, dependable, and have a strong commitment to hygiene standards. The organization offers exposure...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

Customer Service Team Manager – Financial Services - South Africa Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...

A global insurance and travel solutions company seeks a Team Leader to manage a call centre team in Milnerton, South Africa. The ideal candidate will lead and motivate agents to provide exceptional customer service across various channels. Responsibilities include monitoring performance against key performance indicators, providing coaching, and facilitating team development. Strong leadership...

What can we do for you?:Salary and benefits - 16,000 - 19,000 Rand per Month plus Private Medical & PensionLocation - Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - Permanent Why work for Foundever?:We want Team Leaders to support the launch of our first site in Cape Town and would love for you to be the founders of the original South African...

A global retail brand located in Bellville is seeking a Floor Supervisor to support the Store Manager. This role involves enhancing customer experiences and driving store outcomes through effective team engagement, culture development, and operational excellence. The ideal candidate will have a keen commercial eye to spot opportunities and improve results. Join us to make a positive impact...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. About The Role We're hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You'll be...

A leading South African lifestyle brand in Cape Town is seeking a Customer Service Team Leader to manage and inspire its support team. The role focuses on driving a world-class service experience aligned with the brand's values. The ideal candidate has 3-5 years of customer service leadership experience, ideally in retail or e-commerce, and possesses excellent communication skills. This is an...

A recruitment agency in Cape Town seeks a Customer Services Team Lead to enhance the customer service operations. The successful candidate will have over 2 years of experience in a team lead capacity within the customer service environment, preferably in FMCG or retail. Responsibilities include overseeing customer service strategies, motivating the team, and ensuring a customer-centric culture....

A leading retail company in Milnerton is seeking an Entry-level Sales Assistant. Responsibilities include maintaining stock levels, attending to customer requirements, and ensuring timely delivery of goods. The ideal candidate will possess strong customer service skills and the ability to manage admin functions effectively. Join this collaborative and customer-centric team in a full-time position...

About the job Customer Services Team Lead Role Purpose As the Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Services Team Lead role is to provide team leadership and functional operational excellence in the evolution of our...

Overview Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team, 3 months in office and Hybrid thereafter. Responsibilities - Lead and manage a team of French-speaking CSRs, providing support and direction - Oversee daily operations to ensure smooth workflow and high service quality - Conduct regular performance evaluations and...

A prominent equipment service provider located in Bellville seeks a skilled Supervisor for maintaining and repairing earthmoving equipment. This role involves supervising artisans, ensuring safety and compliance with quality standards, and managing team performance through effective communication and training. Ideal candidates should have trade qualifications, significant experience in...

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting...

Job ID:18178Position Type:Full-TimeJob Function:Services & OtherWorkplace Type:Division:TFG Financial ServicesProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:A challenging opportunity exists within the Credit Services Department for a dynamic and assertive individual with a willingness to learn. Your responsibilities would include: - Ensuring achievement of...

About the job Customer Services Team Lead Key purpose: This profile provides indicative details pertaining to the roles key outputs and candidate fit. This is not an exhaustive list of tasks that the role holder may encounter, or an exact competency or person profile match. The profile serves only to provide a generic typical role description for a role of this nature, together with likely...

Overview Customer Service Team Leader Premium Lifestyle & Homeware Brand Lead with heart. Serve with excellence. Inspire through quality. A well-established, design-driven South African lifestyle and homeware brand is looking for an experienced Customer Service Team Leader to manage and inspire its dynamic support team in Cape Town. Known for its sculptural products and international customer...

Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. Responsibilities • To guide and support team members • Driving operational and technological efficiencies within the...