customer service supervisor jobs in Franschhoek

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

The Restaurant Floor Supervisor at La Residence is responsible for overseeing all aspects of service in the hotel's dining rooms. This role is a personal contact point with all guests and oversees all Front of House staff on shift, from Waiters to Bartenders, Baristas, Wine Stewards and Runners. The incumbent will embody the welcoming, genuine and warm hospitality that The Royal Portfolio strives...

Restaurant Supervisor – Luxury Hospitality My client is seeking an exceptional Restaurant Supervisor to support the management team within a modern luxury dining environment. This role is ideal for a service-driven hospitality professional who leads from the floor, understands luxury standards, and takes pride in delivering consistently refined guest experiences. About My Client My client...

Luxury Hotel Group based in and around Franschhoek is looking for an experienced Junior Security Supervisor. The central jobrole is to implement and monitor the systems, equipment and procedures that enable the security operations to provide all visitors and employees with outstanding security, first aid and emergency services. Securing premises and personnel by patrolling properties,...

A leading fast food company in Stellenbosch is seeking a motivated supervisor to provide effective leadership and support to team members. The ideal candidate will have at least 2 years of supervisory experience in the fast food industry, strong communication skills, and the ability to manage shifts effectively. Responsibilities include ensuring product quality, driving customer service...

A recruitment agency is seeking a motivated Luxury Retail Consultant in Franschhoek. The successful candidate will deliver excellent customer service, support sales, and ensure smooth store operations. Qualifications include Grade 12 / Matric and 2-3 years of retail experience. Responsibilities involve assisting customers, processing payments, and maintaining stock levels. This role requires...

Main Responsibilities: - Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. - Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations. - Ensure all guest orders are taken per SOPs, promoting menu items and responding positively to non-menu requests. - Coordinate with the...

Overview Nestled in the heart of the Cape Winelands, Le Franschhoek Hotel and Spa sits quiet and unassuming, surrounded by magnificent mountain vistas. Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental,...

A local recruitment agency seeks a Junior Customer Support Consultant in Paarl, South Africa. The consultant will provide high-quality customer support, resolving issues efficiently and maintaining excellent customer care. The ideal candidate will be customer-focused, professional, and willing to learn and grow within the role. Responsibilities include handling inquiries, maintaining records, and...

A leading customer service firm in Paarl is seeking Customer Service Advisors to handle inbound and outbound calls while delivering exceptional service. Ideal candidates should possess strong communication skills, a minimum of Grade 11 or Matric, and experience in a BPO environment. The role offers training, collaboration with colleagues through a virtual setup, and various employee benefits,...

A well-established luxury dealership in Stellenbosch is seeking an experienced Bookings Clerk to manage customer appointments and enhance service satisfaction. The successful candidate should be fully bilingual, have at least 2-5 years of dealership experience, and possess strong customer service skills. Responsibilities include scheduling appointments, interacting with customers, providing...

A local staffing agency in Stellenbosch is seeking a Service Advisor/After Sales Consultant. This role focuses on enhancing customer satisfaction by providing professional service and effective communication between various departments. The ideal candidate will have at least 2 years of experience in automotive service, strong customer service skills, and a valid driver's license. A competitive...

A leading bank in South Africa is seeking a dedicated customer service representative for their branch in Paarl. The successful candidate will be responsible for greeting customers, understanding their needs, and ensuring efficient service. A background in branch banking and excellent communication skills are essential for this role. This position offers an opportunity to work in a collaborative...

To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability. Job Responsibilities Nedbank Goals: - Grow market share; ensure client acquisition, retention and cross-selling of bank products. - Support the achievement of the business strategy, objectives and...

A luxury hotel group in Franschhoek is seeking a Restaurant Floor Supervisor to oversee service operations in the dining rooms. The successful candidate will manage Front of House staff, ensure guest satisfaction, and embody the hotel's commitment to providing exceptional hospitality. Applicants should have relevant experience in a luxury setting, excellent food and beverage knowledge, and strong...

Restaurant at a luxury Wine Estate close to Franschhoek is looking for an experienced Restaurant Supervisor. The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of service, and assisting the Restaurant Manager in all aspects of the department. This role requires a keen eye for detail, excellent communication skills and...

Main Purpose of the Position To provide effective supervision and leadership to team members by ensuring adherence to company policies, procedures, and standards in areas such as product quality, administration, hygiene, maintenance, customer service, labour utilization, and employee relations. This role also includes acting as a relief for the Assistant Restaurant Manager when required. Key...

A leading recruitment agency is looking for a Forex teller position available in Stellenbosch. The role involves processing foreign exchange transactions and providing high-quality customer service while ensuring compliance with regulatory standards. Candidates should possess strong computer literacy, attention to detail, and excellent communication skills. Join a dedicated team where integrity...

A leading retail company in Stellenbosch seeks a talented manager to direct operational activities at the point of sale. This role focuses on ensuring excellent customer service, managing stock and cash, and training staff to maintain high standards. The ideal candidate will possess Grade 12 education and relevant management qualifications, alongside strong managerial, planning, and communication...

MAIN PURPOSE OF THE POSITION:Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so. **KEY RESPONSIBILITIES:Assist Management in the achievement of CHAMPS (Cleanliness, Hospitality,...