customer service supervisor jobs in Cape Town

A leading retail company in Cape Town is seeking a System Supervisor responsible for managing and supervising all Point of Sale (POS) transactions. The ideal candidate should have strong numeric and communication skills, as well as customer service experience. This role involves handling cash office processes and ensuring compliance with safety and security measures. Candidates must have Grade 12...

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work - and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested? Position Overview As a member of Crisis24's Customer Success division,...

A global digital currency platform is seeking a Customer Support Supervisor for their Cape Town office. This full-time role requires a leader who excels in training and motivating representatives while managing day-to-day operations. Applicants should have strong customer service experience and a minimum of 3 years in a supervisory role. A bachelor's degree is preferred, and proficiency in tools...

A prominent specialty retail company in Century City is seeking a Key Holder to enhance customer experience through exceptional service. This role involves partnership with Store Management, supervising Sales Associates, and maintaining brand standards. Candidates should have 2-4 years of retail sales experience, effective communication skills, and availability for varied shifts. A competitive...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

Responsibilities - Excellent customer care and communication skills. - Accurate and efficient till operating skills with a good track record of overs and unders. - High standard of work on sales floor in terms of standards. - Good record of attendance and punctuality. - Consistent application of Ackermans values, policies and procedures. Knowledge Skills & Experience - Excellent customer care...

German Speaking Customer Service Consultant About the job German Speaking Customer Service Consultant German Speaking Customer Service Consultant (Telecommunications/BPO) Our client designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation...

Overview We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

LOCATION: Cape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

LOCATION Remote Work-at-Home | South Africa POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dedicated and motivated Spanish...

Position Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness....

A leading consulting firm in Cape Town is looking for a Customer Advisor to enhance customer relationships. The role involves responding to inquiries, handling escalated complaints, and generating sales through excellent service. Candidates must have experience in BPO and strong communication skills. The position offers a competitive remuneration package, performance bonuses, and opportunities...

A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

Customer Support Supervisor - South Africa (onsite) page is loaded## Customer Support Supervisor - South Africa (onsite)locations: Western Cape, South Africatime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100269CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates...

Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. - Manage and...

About the job Dutch Speaking Customer Service Consultant Dutch Speaking Customer Service Consultant (Telecommunications/BPO) Our client designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace...