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Customer Service Representitive jobs in Soweto
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Sell products by establishing contactMaintain and develop relationship with customers by providing support, information, and guidanceRecommending solutionsVisiting and quoting customersFollowing up on quotationPrepare reports by collecting, analysing, and summarizing informationMaintain quality service by enforcing company standardsInvoicing...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...
Minimum requirements for the role: - Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. - Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role. - Previous experience having worked with...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department! Must be available for a 6-month contract! Responsibilities: - Offer and driving 5 star service to the driver partners - Come up with new initiatives - Handling time - Time tracking - Review vehicle documents - Offer solutions to driver...
Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits Engage with existing customer base in order to grow sales Provide ongoing support to customers to ensure client satisfaction Learn and understand the importance of the company's products and service Have a good financial acumen Provide product usage reports/KPI reports as required Produce...
Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: - Receive calls from customers / passengers - Deal with problems such as delays, cancellations etc - Explain processes to customers and assisting them where necessary - Work in a team and longer than normal hours (shift work) - Deal with confidential information - Communicate with customers both verbally and...
Customer Service Administrator Full-time | Fourways, Johannesburg | R10,000 starting salary (R12,500 CTC after 6-month probation) About Our Client Our client is a trusted supplier of innovative medical products and equipment, partnering with hospitals and healthcare institutions across South Africa. The company is driven by a commitment to improving patient care through reliable service, quality...
, permanent Position: Customer Service Representative Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service to our clients and ensuring their satisfaction with our products and services. Key Responsibilities: - Respond to...
Job Description: Customer Services Consultant Location: Johannesburg, South Africa Remote working: Remote working not available Requirements: - Proven work experience as a Customer Service Consultant or a similar role - Excellent communication and interpersonal skills - Ability to effectively manage and resolve customer issues - Strong problem-solving skills - Passed...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
av We are seeking a dedicated Aviation Customer Service Representative to provide excellent customer service to our passengers. The representative will be responsible for answering queries, handling complaints, and providing necessary information regarding our flights and services. Our ideal candidate is an excellent communicator who is capable of maintaining a positive, empathetic attitude...
Are you actively looking for a new opportunity? Then you have come to the right place! We are currently hiring for new experienced call center agents supporting our English speaking US and European customers. You will provide customer service for retail software and equipment in a first line tech support capacity. Introduction:Interviews:You will be interviewed in 2 rounds after receiving your...
Advert reference: click_013093 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:Retail Operations Location:Johannesburg Metropolitan Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the...
Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...
Advert reference: click_013092 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:FMCG, Retail, Wholesale and Supply Chain Location:Johannesburg Metropolitan Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:To ensure service excellence at the point of sale by ensuring fast and efficient customer service and...
We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg. Individual must be comfortable with travelling every 3 weeks for a 2 day trip. they will be working 4 days a week at the office and 1 day from home. must have a...