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Customer Service Operations Manager jobs in Brackenfell
A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...
At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service...
Overview Customer Service Consultant / Helpdesk Consultant The purpose is to play a pivotal role in supporting and guiding our Members through their business journey for the Members to get a clear understanding of the business and the challenges/incentives/goals. The helpdesk consultants assist Members with inquiries, provide coaching and mentoring, and empower them to achieve their goals,...
Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending.We are looking for...
Customer Experience Manager About us:Discover Africa Group is a team of innovative, experienced, and ambitious go-getters passionate about sharing Africa’s best with travelers from around the world.Our portfolio includes:- Discover Africa Safaris: Bespoke luxury safari travel in Southern and East Africa.- 4x4 Hire: Adventure 4x4 self-drive exploration.- Drive South Africa: Africa’s first online...
Customer Success ManagerHybrid role based in Durbanville, Cape TownR50,000 per monthThe CompanyJoin a fast-growing software company where customers really matter. They build products people rely on, and they need someone to make sure those people feel supported, heard, and looked after.The RoleWe’re looking for a strong people leader to take the reins of the support function. You’ll lead a team...
We're seeking a Customer Data Clerk who has experience in maintaining accurate customer information, managing high volumes of daily tickets, and supporting operations through effective customer communication and data processing. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Key...
Location: Cape Town, Western Cape, ZA What will you do? This career opportunity is available at Santam for the Group Procurement department that provides procurement support to the Sanlam Group. The role is based in Tygervalley, Cape Town. This role will primarily manage and co-ordinate IT and IT related services across the Santam Group. This role will be responsible for executing strategic...
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
A leading retail company in Bellville seeks a Store Manager to oversee operations and ensure sales and compliance targets are met. This role requires 5+ years in store management within retail/FMCG, strong people management, and financial acumen. The ideal candidate will drive customer loyalty initiatives and maintain relationships with stakeholders, ensuring efficient store operations aligned...
Operations Manager: Sales Floor ABOUT THE JOB The Operations Manager: Sales Floor leads the team responsible for accurately and efficiently processing Member orders and recognition data, ensuring seamless order flow to the warehouse, compliance with SLAs, and proactive risk management to protect and enhance the Member experience. This role oversees order processing operations to consistently...
Role Purpose: Ensure products meet internal and external quality standards, comply with ISO GMP, and adhere to regulatory requirements. Oversee product information accuracy, manage technical operations, and lead the Quality team to deliver excellence. Key Responsibilities: Quality & Compliance: - Maintain ISO 22716 GMP, Sedex SMETA, and ISO 9002 certifications. - Ensure SOPs, work...
Our client, a well‑established transport company, is seeking a Operations Manager to oversee its fleet operations from its office in Kraaifontein. The ideal candidate will have strong administrative skills, experience in long‑haul trucking, and the ability to manage and communicate effectively with drivers and technicians. Key Responsibilities - Oversee the daily monitoring of trucks, trailers,...
Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...
At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery. We...
JOB PROFILE - (Operations Manager: Warehouse) - 1. Overview Our Culture We are committed to creating a values-driven work environment and a culture of service to others - excellence, teamwork, collaboration, empowerment, and accountability. - 2. About the Department Department The Warehouse is responsible to consistently provide on time order fulfilment and delivery of quality...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support...
A leading recruitment agency is seeking a Quality Manager to oversee product quality standards and compliance in the Cosmetics, Food, or Pharmaceutical industries. The ideal candidate will have a degree in Quality or related fields, extensive quality management experience, and strong leadership skills. Responsibilities include ensuring ISO GMP compliance, leading the Quality team, and managing...
JOB PROFILE - (Operations Manager: Warehouse) Overview Our Culture We are committed to creating a values-driven work environment and a culture of service to others - excellence, teamwork, collaboration, empowerment, and accountability. About the Department Department The Warehouse is responsible to consistently provide on time order fulfilment and delivery of quality consignments to our...
A leading retail company in Stellenbosch seeks a talented manager to direct operational activities at the point of sale. This role focuses on ensuring excellent customer service, managing stock and cash, and training staff to maintain high standards. The ideal candidate will possess Grade 12 education and relevant management qualifications, alongside strong managerial, planning, and communication...